รีวิว (448)

การให้คะแนนโดยรวม
4.2
จำนวนต่อระดับคะแนน
  • 79% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 3% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 11% ของการให้คะแนนคือ 1 ดาว
26 มกราคม 2018

Do not use their services. I have chased them over a week, giving them a benefit of doubt. I chatted several time - never got a satisfactory response.

I tried to understand their concerns, if any - and yet no feedback. Answer was always that they will "get back to us". Or check back after some time. This is stupid, sorry to say.

I almost lost a customer trying to use their services. The phone ...

Millno8
สหรัฐอเมริกา
19 วัน ในการใช้แอป
Easyship ตอบแล้ว 23 ธันวาคม 2019

Hi there,

Thanks for taking the time to leave your feedback.

It sounds as though you didn't have the best experience with a specific courier when you used our platform.

We ...

20 มิถุนายน 2020

DON'T DO IT. If you want to spend hours of your time managing bugs and fixing errors due to this apps unprofessionalism, by all means download it. Biggest headache I've ever come across.

FunkyChimp
สหรัฐอเมริกา
18 วัน ในการใช้แอป
Easyship ตอบแล้ว 29 กรกฎาคม 2024

Hi,

Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet ...

23 พฤศจิกายน 2023

The issues with Easyship, like missed parcel pickups and unresponsive support, have a detrimental impact on the last mile of our business. Delays and uncertainties in parcel collection can lead to missed delivery windows and dissatisfied customers, ultimately harming our business reputation. Addressing these problems is essential for maintaining the efficiency and reliability of our last-mile ...

Design 10
ออสเตรเลีย
11 วัน ในการใช้แอป
23 มกราคม 2024

What a waste of our time and money. They offer cheap shipping to the customer and no support when the couriers they have partnered with lost products.

Cyber Acoustics Outlet
สหรัฐอเมริกา
5 วัน ในการใช้แอป
22 มีนาคม 2021

Don't even waste your time... I spent about 5 hours trying to get this app set up so I could offer calculated international shipping rates with duty quote during checkout. This included importing CSV file with all my product sizes and easyship classifications, adding all my shipping container sizes one-by-one and then paying over $800 for the annual subscription to Shopify as well as chatting ...

SimpliDock
สหรัฐอเมริกา
3 วัน ในการใช้แอป
Easyship ตอบแล้ว 29 กรกฎาคม 2024

Hi,

Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet ...

31 สิงหาคม 2023

Big let down. This company have poor correspondence they never get back in touch. I have terminated using this app

TheFootwearGroup™
สหราชอาณาจักร
2 วัน ในการใช้แอป
Easyship ตอบแล้ว 5 กันยายน 2023

Hi there,

We've looked through our database and can see that you didn't open an account with us and got stuck in the signup flow!

We're sorry that you weren't offered the ...

2 พฤศจิกายน 2023

Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.

ElevenLabs - 100% Organic Plant Based Nutrition
ออสเตรเลีย
33 นาที ในการใช้แอป
Easyship ตอบแล้ว 13 พฤศจิกายน 2023

Hi there,

Thank you for taking the time to provide your feedback.

We feel our app is clear that to link Australia Post to your account, a subscription is required, as is ...

7 กุมภาพันธ์ 2022

The public estimate price was $21 cheaper than what was actually quoted once i had signed up for an account. The support representative said the publicly displayed prices are just an estimate. (Even though you put in Origin, Destination and weight) In my case a 0.5kg box with dimensions of 10x10x10cm was $21 different in price? So im not sure what their estimate is based off of, maybe a piece of ...

Printibly
ออสเตรเลีย
27 นาที ในการใช้แอป
Easyship ตอบแล้ว 1 เมษายน 2022

Hi there,

Thank you for providing your feedback, I can confirm that the prices provided on our rate calculator (https://www.easyship.com/en-gb/shipping-rate-calculator/ ...

แก้ไขเมื่อ 21 มกราคม 2020

Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop.

No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not ...

Carrie Bloedel
สหรัฐอเมริกา
8 นาที ในการใช้แอป
Easyship ตอบแล้ว 22 ธันวาคม 2019

Hi Carrie,

Thanks for taking the time to respond.

Again, please accept my apologies again for the experience you had when using Easyship.

I have just searched for a quote ...