评论 (429)

整体评分
4
每个评分等级的数量
  • 79% 的评分是 5 星
  • 5% 的评分是 4 星
  • 3% 的评分是 3 星
  • 2% 的评分是 2 星
  • 11% 的评分是 1 星
2024年10月17日

This is the only real usable shipping software for companies. There are so many options for both domestic but most importantly international.

Many shipping software don't have Fedex as an option, you have to add your own account. Fedex has a new shipping option, International connect plus that is so affordable and quick. (Fedex only allows this if you have your own account if you ship 30k worth of packages a year.) None of my customers say that there are additional brokerage fees yet.

The userface is really easy to use. You can do bulk edits very easily. You can merge same destination shipments (shopify does not let you do that, you need an app). There is a feature that lets you automatically add insurance. You can create a manifest. You can track the packages easily and ask for a refund for the label and insurance claims, and when you process the labels the custom forms populate with the shipping labels.

On my computer the software lags extensively, and there are printer issues that emerged, as in the software would not populate shipping labels and if it did it would not be formatted correctly. I was told to use a different browser and that did fix the printer issue. Dhl is much cheaper on shopify, sometimes as much as $20 and shopify offers free DHL pickup with the purchase of the label.

The really cool feature is what your customers see at checkout. They will see 3 options, cheap, middle, and quickest/most expensive. Then, your international customers will also see what they will pay in taxes and duties. That feature was on my site for the first 2 years. Then, it wasnt. I contacted easyship and they said it was shopify, I contacted shopify and they said it was easyship. I was on a grandfathered plan for both of them and after the hassle and 2 years, i decided to upgrade both plans and that still did not solve it.

The onboarding process was great. Mine was years ago so not sure how it is now.

This is a great software, there are issues and sometimes they are fixed and sometimes they are not. But compared to other shipping software this is really great.

Bill and Becky Wilde Pickups
美国
4年多 人在使用应用
2024年11月15日

Really Really bad, software looks easy to use has plenty of bugs and issues here and there that you will discover on the long term. Our current issue is that DHL shipments will never work in DDP mode. So end customers will always be charged for taxes whatever terms you select (DDU / DDP) . Please BE AWARE that if you have an issue, the dev team will never fix it.

Middle Things
法国
大约3年 人在使用应用
Easyship已回复 2024年11月18日

Thanks for your feedback. Our team would like to look into this for your and help you reach a resolution. Please get in touch with us at support@ easyship.com.

2024年10月31日

I tried a couple other solutions (Shippo, Stamps) before learning about Easyship. Both apps sucked. Like they were built in a weekend by someone who has never shipped anything. Then I tried Easyship. They integrate very well with Shopify, creating packing inserts to help me pick + pack. The app also has a “Rules” feature that makes it very easy to drag/drop logic like “if this order value, add insurance.” Or “if this country, always choose this courier.” Effortless. Like coding your own logistics solution without any code. And I especially enjoy the package algorithm. If you provide the correct dimensions and weights of each product inside Shopify Admin, Easyship will automatically choose the right box for you. Including from your own collection of boxes. Brilliant. I am very happy with Easyship’s product and fast support (<60 seconds live chat, phone). Check them out!

TRMNL
美国
20天 人在使用应用
2024年10月18日

I am highly impressed with the responsiveness of easyship customer service. They are very friendly and helpful when we need them. Our customers are also very happy with our shipping results so far!

Apollo Automation
美国
10个月 人在使用应用
2024年10月29日

While the platform can be challenging to use at times, the support makes up for it. They are very willing to help with various shipping challenges and also give support when shipping to a new location.

Grounded Revival
加拿大
9个月 人在使用应用
2024年9月23日

Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!

Heart's Desire Clothing
美国
4年多 人在使用应用
2024年9月6日

The platform is simple and easy to use. And the rates are better than any other option I've found online - and I did A LOT of research. Extremely beneficial for Australian business with needs to ship to and from the US.

Nobody's Princess
澳大利亚
6个月 人在使用应用
2024年8月15日

Great experience solving an edge case with Emily and the tech support team. They went above and beyond to figure out what was my problem and solving it within a day. Having been using easyship for almost a year now and really loving the platform and service.

Bone and Grey Bridal
新加坡
1年多 人在使用应用
2024年9月18日

Your pricing model is insane. $70 for multi box shipment, and you STILL charge per label for bring my own carrier? The integration still failed as well.

I tried to close my account that was created 30 minutes ago and got a message about "outstanding balance". I never shipped anything, just started the "free trial", what balance??

BrickShell Cases
美国
大约1个月 人在使用应用
Easyship已回复 2024年9月20日

Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.

Our Support Team have tried reaching out to you via email but haven't heard back yet. Please reach out to us so our team can look into this for you as a matter of priority.

编辑时间:2024年10月28日

Although there was a slight hiccup in the beginning, it was soon resolved. Credit to Lauretta for her assistance. Would continue to use this service.

REVAGI
新加坡
26天 人在使用应用