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My honest opinion. I used this app at first because it seems easier and more reliable. it was working fine with a few issues here and there. when you ship hazardous items it doesn't mention it on the label at all so you can have problems without realizing(Its my first time so I had no idea), and when you ship international using certain carriers it doesn't give you the full list of the things you ...
I like the platform - but very frustrating dealing with them.
Buyer beware - save yourself some and explore other options as well.
Service is a frustrating process, especially that the service is located in India, seems to cause issues with time zones when we needed support, as emails or chats are not responded to until sometime later. When you do get support, it is nothing more than an email ...
We're sorry to hear about your experience on the platform. Our team have reached out you over email to help resolve this soon. Alternatively, you can also contact us at ...
good customer service
The customer support chat, specifically Naveen, was very helpful. Thank you again.
The support team is always here to provide efficient and resourceful assistance.
Easyship has been a reliable and dedicated partner in our fulfillment operation.
While the platform can be challenging to use at times, the support makes up for it. They are very willing to help with various shipping challenges and also give support when shipping to a new location.
Great integration and customer support (if you're on the upgraded version).
I am highly impressed with the responsiveness of easyship customer service. They are very friendly and helpful when we need them. Our customers are also very happy with our shipping results so far!
Great support getting our stores connected.
And the rates are great too.