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The team is very helpful. They assisted to help set up easy ship on my website and were quick to answer any questions.
Love this app, I'm still pretty new to this, but its a saving grace.
What a useful app to help us find the best solutions for shipping our orders. We can sort by the lowest rate or the fastest, and the interface is pretty easy to use.
I just wish the site were better optimized for mobile!
Easyship has initially been a big help. The pros:
1. pay as you go
2. tracking page with banners
3. Pretty good customer support
Cons:
We had a problem with a shipment to Malaysia using Fed Ex and they have tried to help clear that up but it has been very slow going and then recently for the past 5 days, we have not been able to use Fed Ex at all with Easyship.
I like what they do offer but I am ...
We sell personal salon-grade mani/pedi kits for consumers worldwide to use at the salons for hygiene purpose. There is international demand, however it is a challenge to secure competitive shipping rates across all regions based on our volume alone, which impacts our ability to scale.
We've recently found Easyship and are very excited that we can now ride on Easyship's consolidated volume to ...
UPDATED REVIEW: HIDDEN FEES! BEWARE! The app has started charging shippers "residential fees" which are never disclosed beforehand. Easy ship obviously realized their mistake and started adding a "residential fee" option before checkout to make it easier, but then they discontinued this feature and I am being charged these hidden fees again! This is absolutely ridiculous.
Hi there,
Thanks for taking the time to provide your feedback and I'm sorry there has been some confusion about Residential Fees.
Couriers may charge an additional ...
This app is so useful especially when your first starting a business it makes everything go smoothly
I have had this app for 1yr, so i did give them a good chance. Forget the app, there is much better out there loads. READ THE 1 STAR REVIEWS .ALL OF THEM,1 thing in common, they have the worst customer service, of any company i have dealt with, i had 3 small issues , so i was patient but this 3rd issue is costing me alot of money. now which is the only reason i a, writing this review. this is the ...
Thank you for providing your feedback, we're always keen to learn from our users about how we can improve our service.
We've tried to reach out to you several times over the ...
UPDATE - 29 SEPT 2020 - so it turns out that Easyship use totally the wrong HS product codes for international shipments. A shipping app that can't cope with HS Codes??!! Really??? So, even if you have the correct HS Codes for your products in Shopify, Easyship say "due to a technical limitation, the HS code will not always pull through correctly, meaning a discrepancy between the information on ...
Easyship literally saved us 50% on shipping costs, which then translated to a higher customer conversion rate. It's so easy to use and the support was amazing. Hiromi is absolutely amazing and Easyship should be happy to have her on their team. She was great! Highly recommend easyship!