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Very happy with Easyship. Brilliant company to use for anyone shipping International parcels (or within the UK).
Fab customer service and very easy to set up on the website. Customers can select a preferred shipping method, with or without taxes/duties etc.
Always quick and responsive to any contact. Can't fault Easyship in any way.
Easyship is so close. It gets a lot right. The shipping rules system is powerful, integration with Shopify is good, the API and Webhooks are solid, order merge is awesome, analytics are insightful, and DDP support is great.
It lacks in a few key areas though that have been unaddressed after reaching out many times:
- FedEx International shipping does not support EDI when using their shipping ...
Signed up and had issues connecting Aus Post ParcelSend, was advised that they do not support eParcel / ParcelSend, only MyPost Business.
They refuse to cancel the first month subscription fee quoting "policy", so I'm being charged $150 even though they are unable to provide the service needed.
Businesses that are willing to spend $150/month on this app are likely above band 5 and most likely on ...
Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.
Our Support Team have reached out to you via email to investigate ...
Shipping with Easyship is hassle free. have been using Easyship for years.
very efficient to connect my website with easyship.
Have been using easyship for years. It is really straight forward and fuss free. However there are multiple frustrating moments where the orders are not synced with the platform no matter how many times i refresh the sync.
Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your ...
Easyship has been providing us with shipping solutions for over five years now.
The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. ...
UPDATE
16/05: The Easyship team reached out, following up on this review, showing their responsiveness to user feedback about their service. I'm thrilled to confirm that they've made the A6 label printing feature free, a significant step towards aligning their service with current market standards. Additionally, they offered to review our latest insurance claim, and after discussions with their ...
Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.
Easyship is a reliable and user-friendly shipping solution, offering seamless integrations, automated shipping rules, and competitive pricing.
Our customer relationship manager has been incredibly helpful with system setups and managing issues when they arise.
The only drawback is that while you can use your own carrier rates, they aren’t as competitive as discounted rates offered by some third- ...