Easyship ‑ All in One Shipping

Updated 2022: Since many flights were cancelled so I would like to give this app second chance for international shipping. But you know what? After two years, their customer service is still suck!!! I was not able to receive handover note emails suddenly so I asked for help, but no one can solve my problem and suddenly the customer service disappeared!!!! I have tried to resend emails to ask for the progress but no one replied. So I gave up and after a month, yes a whole month!!! Suddenly one of your customer service asked me if my problem was solved. That's so funny!! Then I replied why they replied my email after a month since no one solved my problem, CS disappeared again!! Old review:
Very BAD customer service. It took a week to reply my question, no one can help if you have problem with your shipping. Even they replied, they didn't answer your question directly. BAD!

Great app and service! Onboarding experience was awesome, support is always helpful. Best shipping app for our business!

We have been using EasyShip for nearly 3 years. During that time we have had significant challenges (on normal features and while testing beta-features) due to internal and external factors. Our Account Managers (we've had several during that time) have been responsive when these challenges arose and were solution oriented. My advice to anyone considering this service is to learn about setting up shipping rules to best serve your business and customer. If done correctly and thoroughly, everyone's lives are made simple.

While there is a customer service team, any orders sent using a limited or basic tracking courier they're unable to aid in tracking down missing/lost parcels. Pay careful attention to label prices you're paying and what the app is charging your customer.

Overall, EasyShip is a good service with simple integration with our Shopify store.

Love this app, I'm still pretty new to this, but its a saving grace.

The team is very helpful. They assisted to help set up easy ship on my website and were quick to answer any questions.

Easyship has initially been a big help. The pros:
1. pay as you go
2. tracking page with banners
3. Pretty good customer support

Cons:
We had a problem with a shipment to Malaysia using Fed Ex and they have tried to help clear that up but it has been very slow going and then recently for the past 5 days, we have not been able to use Fed Ex at all with Easyship.

I like what they do offer but I am hoping the other problems we have had will clear up. Just be aware there may be a few problems.

What a useful app to help us find the best solutions for shipping our orders. We can sort by the lowest rate or the fastest, and the interface is pretty easy to use.

I just wish the site were better optimized for mobile!

We sell personal salon-grade mani/pedi kits for consumers worldwide to use at the salons for hygiene purpose. There is international demand, however it is a challenge to secure competitive shipping rates across all regions based on our volume alone, which impacts our ability to scale.

We've recently found Easyship and are very excited that we can now ride on Easyship's consolidated volume to make our shipping much more affordable to our customers. Now we can look to expand and ship our professional manicure kits to countries we could not even consider before!

UPDATED REVIEW: HIDDEN FEES! BEWARE! The app has started charging shippers "residential fees" which are never disclosed beforehand. Easy ship obviously realized their mistake and started adding a "residential fee" option before checkout to make it easier, but then they discontinued this feature and I am being charged these hidden fees again! This is absolutely ridiculous.

This app is so useful especially when your first starting a business it makes everything go smoothly