評價 (429)

整體評分
4
各級評分數量
  • 79% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2019年10月15日

Great App and excellent Customer Services. React to my email within minutes. Definitely recommend to other seller.

IAG Phone
香港特別行政區
使用應用程式 11個月
2021年10月13日

Out of ShipStation, Shippo, and EasyShip, I have had the easiest experience getting started with EasyShip-- they are true to their name! The main things I needed to start were:
1. Generating labels for 4x7 thermal printer
2. Calculating live shipping rates at checkout in my Shopify store
3. Clear setup of products and boxes for accurate shipping rates
4. Ability to offer free shipping up to a certain amount #2 was especially huge for me as I did not want customers to get unexpected shipping prices, as I'm still learning how to ship things I am not confident yet in what my shipping rates were. I did a test shipment to myself and it was seamless, it's everything I could ask for right off the bat.

Cynniminni
美國
使用應用程式 14天
2020年1月21日

David and his team are pretty responsive to fixing things. The app is quite good and will help a lot of stores no doubt.
It has some room to improve on the larger scale end though where things need to be more customisable or changes made.

They can be done but it takes some time hence the 4/5 stars. For the majority of people it will be a good app but for those who ship over 100+ a week and need some special customisations it will take some time to get that done.

PodsBay
澳洲
使用應用程式 11個月
Easyship 已回覆 2020年1月22日

Hi there,

Thanks for taking the time to leave feedback.

We appreciate the positives you've highlighted, but we'd love to hear more about how we can make Easyship even better for you!

If you want to give us some more details on this then we're all ears, support@easyship.com is the best place to reach us :)

All the best,
Easyship

2020年3月27日

Very impressed in the first day I register an Easyship account, receive a "hello signed" email. Just feel right to choose this shipment platform. The staff Michelle do a great job that really save my time from the step of setup to the end of shipment. Here I can save time to think more marketing stuff and handle customers' enquiries. The importance of run e-commerce business is fast and faster.

ZupaBilly
香港特別行政區
使用應用程式 14天
2020年4月30日

In general, I like this app. I did have some significant issues getting it to do what I needed it to and which took quite a while to wring out with tech support. Everyone was friendly and tried to help, but some specialists were not that knowledgeable about the systems, and where things can go wrong. I ended up figuring out some of the settings myself.
One such stumbling block was the "add additional carriers automatically when available" check box in shopify shipping settings - if you're trying to give customers only a select number of shipping options, don't have this selected. It was extremely frustrating to figure this one out and tech support was useless when checkout was displaying all sorts of odd shipping modalities that made no sense.
I'm still having a couple issues:
1. Input Dimensions - doesn't seem to work, at all. I've entered the information multiple times, downloaded it directly from the Shopify side, it exclusively defaults to the padded flat rate envelope dimensions. Tech support has been completely useless in solving this issue, but it's not extremely material as the shipping options I use aren't concerned with overall dimensions. Setup progress in the upper left still isn't complete, and the dimensions are the only item that it says aren't complete, though the information is completely there.
2. System doesn't differentiate between Fedex Ground and Fedex Home, so we often lose $$ when it assumes Ground for Home addresses. Tech support was not helpful with this either. There is a 'residential surcharge' check box, but it doesn't seem functional for FedEx.
3. During the extremely high volume period in the early SIP policy period when web traffic was crazy, this app would consistently fail to download orders on my shopify account. It doesn't appear to have such issues any longer.
4. The shipping rules are a bit odd, but I understand it's programming speak, you can get it to do what you need it to by learning the language.
I did eventually get to a lady who was supremely knowledgeable and helpful, though haven't been able to solve the residential surcharge and dimensions problems.
I have been testing ShippingEasy also and like the format better. BUT, it doesn't support integration with a FedEx account, so I'm not using it.
Easyship seems to do what you need in general.
I'd like to use my own logo for the packing sheet, but haven't figured out how to customize that yet.

C19USA
美國
使用應用程式 大約1年
2018年9月27日

Great app so far. Really appreciate and enjoying it. We just started using the app and the features and good for managing our shipping activities.

Clothend
尚比亞
使用應用程式 12天
2019年12月30日

I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.

L & M Kee
美國
使用應用程式 12天
2020年4月3日

Awesome service by Hiromi Ochi! Highly recommended ! Very detailed and professional, most importantly fast and gets things done!

Misaki Cosmetics
加拿大
使用應用程式 11天
編輯時間:2020年9月1日

Easy app and fair rates. An excellent solution for who wants several shipping options including international ones. The only issue is getting to support. But when you do customer service is helpful and nice.

Walls By Me
美國
使用應用程式 9個月
2018年1月29日

Great help from the team, love their support!

Fuel Fortifier Power Booster
新加坡
使用應用程式 10天