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Great experience solving an edge case with Emily and the tech support team. They went above and beyond to figure out what was my problem and solving it within a day. Having been using easyship for almost a year now and really loving the platform and service.
Very happy with Easyship. Brilliant company to use for anyone shipping International parcels (or within the UK).
Fab customer service and very easy to set up on the website. Customers can select a preferred shipping method, with or without taxes/duties etc.
Always quick and responsive to any contact. Can't fault Easyship in any way.
Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!
The platform is simple and easy to use. And the rates are better than any other option I've found online - and I did A LOT of research. Extremely beneficial for Australian business with needs to ship to and from the US.
Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.
Easyship has been providing us with shipping solutions for over five years now.
The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare).
The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need.
If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.
Easy to use and support service is very good.
very efficient to connect my website with easyship.
Easy and effective always
I quite like it. Much better experience than buying labels directly from UPS etc...
There is one thing I would really appreciate if you improved it:
It would be great if the customs declaration could be made more 'versatile'. It seems there is no way to enter "Gift" or any other type of shipment. It is always 'Merchandise'. Also the Item description is way too short. for example, sometimes it is necessary to add "no commercial value" or "warranty replacement" etc...So a few more lines would be great.
Keep up the good work!