評論 (446)

整體評分
4.2
各級評分數量
  • 79% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2025年2月4日

Daphne was most helpful in correcting a back end glitch that prevented a label from being printed.

Tumbleweed Bicycle Co.
美國
使用應用程式 2年多
編輯時間:2025年1月7日

Excellent customer service and great shipping solutions.

The platform is so easy to use offering great quotes that help us keep shipping costs under control.

The customer service team is highly professional, always prompt and incredibly supportive. They always do their best to find solutions whenever we encounter difficulties, making us feel genuinly valued as customers.

If you are looking for a platform with excellent support and competitive rates for international deliveries, I recommend Easyship

Clothing Addict
法國
使用應用程式 4個月
2025年2月20日

Very intuitive easy to use interface and great support team when you need them. I had an issue with notifications for pickups and Neha Roy from the support team went out of her way to find me the resolution! The onboarding call last week was very helpful as well. I tried Shipstation and Veeqo as well but easyship beats them handsdown with their customer centric approach

Vemzy
澳洲
使用應用程式 16天
2024年10月17日

This is the only real usable shipping software for companies. There are so many options for both domestic but most importantly international.

Many shipping software don't have Fedex as an option, you have to add your own account. Fedex has a new shipping option, International connect plus that is so affordable and quick. (Fedex only allows this if you have your own account if you ship 30k worth of packages a year.) None of my customers say that there are additional brokerage fees yet.

The userface is really easy to use. You can do bulk edits very easily. You can merge same destination shipments (shopify does not let you do that, you need an app). There is a feature that lets you automatically add insurance. You can create a manifest. You can track the packages easily and ask for a refund for the label and insurance claims, and when you process the labels the custom forms populate with the shipping labels.

On my computer the software lags extensively, and there are printer issues that emerged, as in the software would not populate shipping labels and if it did it would not be formatted correctly. I was told to use a different browser and that did fix the printer issue. Dhl is much cheaper on shopify, sometimes as much as $20 and shopify offers free DHL pickup with the purchase of the label.

The really cool feature is what your customers see at checkout. They will see 3 options, cheap, middle, and quickest/most expensive. Then, your international customers will also see what they will pay in taxes and duties. That feature was on my site for the first 2 years. Then, it wasnt. I contacted easyship and they said it was shopify, I contacted shopify and they said it was easyship. I was on a grandfathered plan for both of them and after the hassle and 2 years, i decided to upgrade both plans and that still did not solve it.

The onboarding process was great. Mine was years ago so not sure how it is now.

This is a great software, there are issues and sometimes they are fixed and sometimes they are not. But compared to other shipping software this is really great.

Bill and Becky Wilde Pickups
美國
使用應用程式 4年多
2025年1月14日

good customer service

PVS Automotive
澳洲
使用應用程式 大約4年
編輯時間:2025年2月4日

The support team is always here to provide efficient and resourceful assistance.

Shop Mandai
新加坡
使用應用程式 6個月
2025年1月2日

The customer support chat, specifically Naveen, was very helpful. Thank you again.

Silla Designs
加拿大
使用應用程式 大約1個月
2024年10月29日

While the platform can be challenging to use at times, the support makes up for it. They are very willing to help with various shipping challenges and also give support when shipping to a new location.

Grounded Revival
加拿大
使用應用程式 9個月
2025年2月5日

Easyship has been a reliable and dedicated partner in our fulfillment operation.

AWA Studios
美國
使用應用程式 10個月
2024年10月18日

I am highly impressed with the responsiveness of easyship customer service. They are very friendly and helpful when we need them. Our customers are also very happy with our shipping results so far!

Apollo Automation
美國
使用應用程式 10個月