評論 (456)

整體評分
4.3
各級評分數量
  • 79% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2021年7月30日

We have been using Easyship for several years and the experience has been very good. Essentially the app allows any business or person to connect with their large network of couriers, both local and international - allowing one to send packages internationally at reasonable rates. The app is well designed and easy to use. Love how seamlessly it syncs up with Shopify, customers can see the many shipping options at checkout, delivery lead time, estimated taxes/customs incurred - everything is presented succinctly. For a business, this app has been instrumental in connecting us to the rest of the world. The app continues to work on bringing added features and it is also worth to mention the tremendous customisable options on the app. Customer service has been quite prompt, more importantly our Customer Success Manager, Calvin, has been stellar and goes above and beyond to provide support and care. His genuine care for his clients definitely gives us greater confidence in the app and its services moving forward. Highly recommended!

Gabi The Label
新加坡
使用應用程式 大約3年
編輯時間:2023年3月7日

Easyship guided me throughout the whole process of using the app, so we received a lot of support and help from them which helped us a lot.

It's reduced any need for manual processes and I really like that it updates the Shopify platform with all the tracking information and status'. This way it's all up to date in real time, user-friendly to start-up company!

Looking Glass Factory
美國
使用應用程式 接近3年
編輯時間:2023年3月14日

We has been using Easyship for 8 years. Easyship is a friendly app for users with helpful functions and improved every year. The account manager is responsive and knowledgeable!

Ask and Embla
美國
使用應用程式 接近3年
2020年5月11日

Probably the best integration with Shopify store out there. The easy of use for this app is amazing and it doesn't require any coding ability etc. , but if you do run into a problem, the support is always there to help you out! For a small business owner, it is a must-have app not only for ease of use but also to increase sales, giving a large variety of couriers available!

seafrogs
香港特別行政區
使用應用程式 2年多
2023年7月25日

Easyship has been handling all our orders since early 2022, and our overall experience has been very positive. The logistics industry is complex, so hiccups are inevitable, regardless of the provider, courier, or 3PL you choose. What matters is that Easyship consistently manages such situations in a professional and expedient manner. We are equally impressed with the technological aspect of their platform: the dashboard is user-friendly, the configuration options are flexible, and the integrations (including Shopify rate calculations and order sync) work flawlessly. We greatly value their personalized approach and willingness to adapt to our needs.

One time, in one of our regions, we made the mistake of trying to use Sh*pB*b. This cost us thousands of dollars, resulted in many chargebacks from dissatisfied customers, and imposed an exceptionally high workload on our support department. After making the switch to Easyship, these problems were gone.

Flipper Zero Shop
美國
使用應用程式 2年多
Easyship 已回覆 2023年8月10日

Hi there, thank you so much for your feedback!

We're always delighted to hear about a true success story and we're thrilled to be a part of your journey.

All the best,
Easyship

2021年8月1日

Easyship has some of the best customer service I have experienced. To illustrate, we once had the problem that we had to manually add the shipping details for our shipments from Easyship into the shopify order. After telling our customer success manager about this they programmed a solution for us within two weeks free of charge that solved the problem. They have proven to always be this responsive, no matter what the request is, and this is what makes Easyship worth the slightly higher price than for example Amazon, who would never bother to do anything with your request. It truly seems that Easyship want your business to succeed. They have also helped us in establishing a new warehouse, and resolved problems with our couriers. Would definetly recommend them to anyone looking for someone who actually does something with your requests for help. Easyship feels more like a partner than a service.

MovieMask
挪威
使用應用程式 2年多
2023年5月30日

Love everything about Easyship!! Makes my day al lot easier to print and just
get through or collabs very fast.

Customer service is always there a click away. Totally recommend!!!

BEAUTY CREATIONS COSMETICS
美國
使用應用程式 2年多
Easyship 已回覆 2023年5月31日

Thanks for your review, it's great to hear you're getting the best out of the app!

All the best,

Easyship

2021年5月19日

We've been using Easyship for the last couple of years and it is by far the easiest portal we've used to date. The UX is user friendly, visually appealing and informative at the same time. My favourite feature allows me to gauge shipping cost prior to dispatch without having to read off of a price matrix and weigh out numerous options that suit me. However, where Easyship really exceeds is its customer service. Jose has been by our side since launch and is always eager to reach out either to check up on us or help whenever necessary. Thanks Jose!

Orbitkey
澳洲
使用應用程式 2年多
2022年3月23日

I used this app since 2019, it works great for all the functions and the dashboard UI is also very easy to work with.

iLumkb
新加坡
使用應用程式 2年多
編輯時間:2019年7月16日

Great at responding and taking action on feeback. Looking forward to working with easyship to streamline our business.

Undergroundfpv
香港特別行政區
使用應用程式 大約2年