Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of shipping options. It streamlines shipping with automated label printing and order syncing. The app's customer service is responsive and it supports international shipping. Merchants value its insurance system, shipping rules, and insightful analytics. It's seen as a time-saving tool that optimizes shipping processes.

May 21, 2020

Very easy to install and use. Nice UI design of the platform, dedicated support team. If you ship yourself, you can buy and print labels. There are also a number of partner 3PLs that they integrate directly with, including GEODIS in Hong Kong.

Nanoleaf Shop Global
Hong Kong SAR
Over 1 year using the app
September 2, 2020

We've been shipping up to 400 orders a day and have really enjoyed the app. It takes a bit of work to understand but the UX is still great. Freight is just a complicated game and they have made it as easy and enjoyable as possible.

Great Wrap
Australia
Over 1 year using the app
March 16, 2023

We have been using Easyship over a year. It has been helpful for us and easy to use.

Their customer support has always been helpful as well. There is not a perfect app for everything. Of course sometimes there are bugs, missing parcels and shipment adjustment fee. Customer service do alwasy reply and try to help us the most they could.

In all, very little complain. considering how handy this app has been for our business. Do recommend a try to see if it works for you.

Weber Workshops
United States
Over 1 year using the app
Easyship replied March 20, 2023

Thank you for the feedback!

It's great that you've had a good experience with our customer support team.

We understand there's always room for improvement and we will continue to strive to be the best shipping app out there.

All the best,

Easyship

February 3, 2018

Really easy to set up and use. Very proactive, helpful and friendly local support team based in Hong Kong! Thanks for helping me to take care of all my fulfilment and logistic challenges so that I can get more satisfied and repeated customers :)

Qi Computer
Hong Kong SAR
Over 1 year using the app
November 17, 2019

I love how Easyship is linked into everything to make it all so easy to use! Everything is in one place and the dashboard is very user friendly. When I sent a query regarding a pick up, the response from swift and useful.

Soek
Australia
Over 1 year using the app
January 23, 2018

Probably one of the easiest apps i've used so far on the Shopify platform. Really simplifies the shipping process overall. Love using it, very simple to setup and get going. Still learning how to import & save orders but that will just make it that much better once I figure it out. Highly suggest it if you are looking for an easy to use tool for shipping your orders! A+

Speed Media
United States
Over 1 year using the app
Edited June 2, 2019

Really has helped improved our shipping and control the cost. It's so much simpler to get our products ready to ship and we're confident that we're getting the best prices.

Rocky Creek
United States
Over 1 year using the app
Edited June 24, 2021

Easyship is quite a good platform as we can ship to plenty of countries worldwide without worrying about no shipping solution to destination country. Customer support has some major improvement over the years in terms of response speed. The only things that need to work on is that there aren't sufficient courier to handle shipment contained battery.

Sabinetek Official Site
Hong Kong SAR
Over 1 year using the app
December 7, 2018

This app is easy to use and has lots of different courier options to choose from. The best thing is that small businesses like ourselves do not need to commit to a minimum pick up each time. All shipping labels are auto generated for us too, which cuts down a lot of time and effort.

Kindred Teas
Singapore
Over 1 year using the app
March 2, 2020

I have been sourcing for a good complete package shipping partner for years that is easy to use and provide local and international courier services.
Easyship provide a really good platform for my customers to use with ease, both locally and internationally. My customers can have options to choose which courier and cost of shipping they like to use. We the business owners can easily sync the orders with Easyship with a few clicks and the courier services is deal done in a few minutes. Most importantly, the service support I get from the local team is very good. Whenever I have an issue, they promptly solved it quickly so We can move on with our business. Its been a good business partner.

TCMshop.sg
Singapore
Over 1 year using the app