Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of shipping options. It streamlines shipping with automated label printing and order syncing. The app's customer service is responsive and it supports international shipping. Merchants value its insurance system, shipping rules, and insightful analytics. It's seen as a time-saving tool that optimizes shipping processes.

March 29, 2018

Easyship address the gap where new online merchants needing a robust fulfilment solution to sell worldwide without being tied down to a single courier

Cubewerkz
Singapore
8 months using the app
October 15, 2020

We have been using their international shipment for 3 months. Overall, the experience is positive. Our initial shipments were for our Indiegogo campaign. They worked with us to use batch shipment to save cost. After that, we are using their regular service for our daily orders. Their UI interface gives you a clear view of shipping cost and duty tax for each available shipping option. Although there are some glitches with the app, they will work with you to fix them quickly. They don't own warehouse, so, all the pick and pack work you will work directly with the 3rd party warehouse that they recommend. Although initially, we were worried about communication issues between 3 parties, it turns out to be a none-issue. We are very happy with the warehouse they recommended. Suggestion for improvement to them is the post-shipment support. You will be getting typical scripted answers many times. But that make you frustrated especially for orders that are stuck or missing. If Easyship wants to be differentiated from their competitors, establishing an effective communication channel with the couriers that they provide can be a game changer. Because that will allow them to provide more info to the clients when a shipment is running into issues during shipment. By the way, have a good relationship with your account manager is important. They have been very helpful in every occasion.

Firewalla
United States
8 months using the app
February 11, 2018

I'm writing this review based on one unique feature of EasyShip.

I ship large but light product boxes. If a customer orders two, they need to ship separately or my shipping costs extend into balloon pricing. All of the other shipping apps seem to think that my light items fit into a single box, and charge accordingly. I could get stuck with big losses on my shipping costs.

Easyship is the only app that allows me to enter the dimensions of my boxes. I'm still figuring it all out, but at least I'm not getting stuck with shipping overages.

Cat In The Box Llc
United States
8 months using the app
March 29, 2023

Very good customer support and linkage to the store. Makes things much easier from a fulfillment perspective. Links well with the specific 3PL we are using.

sableflow
United States
8 months using the app
Easyship replied April 3, 2023

Thanks for the review!

Glad to hear you're enjoying using our app :)

All the best,

Easyship

Edited February 6, 2018

The best app to help ship your products. Great customer service reviews for me and my team, and in return great reviews for them!

Kinggz
United States
8 months using the app
September 11, 2018

We were looking for an app to handle our international shipments and to offer our domestic customers additional shipping options besides USPS. This app is just what we wanted! The support staff is outstanding, they added some shipping options that we needed and we can now offer Fed Ex, UPS, DHL at competitive rates.
It does take a little set the system up (you need to add dimensions of each of your products and sku numbers) but once you have done that you are set to ship.
BEST PART! You can easily get an instant quote for any potential shipments , international or domestic!

Tangles'n Knots
United States
8 months using the app
February 20, 2021

Thanks to this app, I was able to go global, and I succeeded!! I now sell my product internationally. Every day customers are buying from all over the world. The parcels go every day very far from my place without any problem and with total ease. Merely the best shipping service I have ever had. Come on, an all-in-one solution that gives to your customer: Price of transport
Transport time Customs fees And this in every country of the world.

ItalianGrip
France
8 months using the app
August 30, 2021

incredible app! Makes so many shipping hassles completely effortless and the staff is ALWAYS SO helpful. Couldnt recommend it more! Truly makes running the day to day in my business so much easier.

Sahursart
Singapore
7 months using the app
November 22, 2019

Highly recommend, easy to use. Good team.

Agu Games
Singapore
7 months using the app
November 2, 2017

Easyship is Awesome! I am glad I came across this app for my shipping needs. I am not only able to sync my Shopify store, but my Etsy store as well! I like how I can see all my orders in one place. Especially, when it's tough selling from different marketplaces and keeping up with your orders. The rates are great both internationally and domestically and beats making monthly payments to different couriers. My favorite thing about this app is being able to upload my products and having them automate every time I get an order. I feel like this feature will save me a ton of time. I did notice the calculated rates feature and I do wish to use that in the future and allow my customers to choose their own shipping. All-in-all it's definitely worth it, plus its FREE and FREE IS FOR ME!

Yesterdays Glam Vintage Boutique
United States
7 months using the app