Reviews (429)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

September 27, 2018

Great app so far. Really appreciate and enjoying it. We just started using the app and the features and good for managing our shipping activities.

Clothend
Zambia
12 days using the app
December 30, 2019

I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.

L & M Kee
United States
12 days using the app
April 3, 2020

Awesome service by Hiromi Ochi! Highly recommended ! Very detailed and professional, most importantly fast and gets things done!

Misaki Cosmetics
Canada
11 days using the app
January 29, 2018

Great help from the team, love their support!

Fuel Fortifier Power Booster
Singapore
10 days using the app
Edited July 30, 2020

Lost 3 hours of my sleep time trying to generate a set of shipping labels and in frustration left a scathing review of the service in frustration.

What happened next changed my perspective about the Easyship team.
The customer service & tech teams were super reactive in investigating the issue, resolving it and at the time communicating promptly with me(including phone calls) as regards what was causing the issue in the first place and what they were doing to fix it.

The fault in the first place was not entirely theirs..it was the Hermes API that was rejecting long SKU codes and hence the issue).

Overall, few improvements yet to be introduced including the option to print labels in-store and better rates negotiation with the courier guys but if they work the way they are at the moment, they will win hearts and businesses in the long run. Highly reccomend these guys.

Made with Love in India
United Kingdom
9 days using the app
November 18, 2020

The support staff is very responsive. I had several concerns when starting to use the app and they were addressed right away.

Urban Frenzy
United States
7 days using the app
October 7, 2020

The App drew my attention during the outbreak and luckily it solved my issue. The App drew my attention during the outbreak and luckily it solved my issue.

Drone King queen
United States
7 days using the app
October 15, 2020

Where do I begin? It improved my efficiency a lot and I really like it. The team is very helpful....

Renaissance Outdoor
United States
7 days using the app
December 8, 2020

Highly recommend! This app is super wonderful! super supe supe supe supe supe supe supe supe wonderful!

Neighbor hood Kitchen
United States
6 days using the app
January 10, 2021

Fantastic App! Some serious work ethics here compared to other apps I used before, i would really recommend this service.

Temple Urban
United States
5 days using the app