Easyship: Rundum‑Versandlösung

Used to be good, now not so much. make you pay to print labels on thermal printer. what a joke. do not recommend. theres better apps out there that dont require payment to use thermal printer.

I've been using Easyship as my Shopify shipping partner for several months now. I have never had any problems, all the rates are clear, no hidden costs and the shipping costs are very affordable thanks to USPS. Easyship has been proving to be a very reliable partner in every way for more than a year now.

I was getting an error that my UPS account name has already been taken, so I contacted support. Instead of helping fix the issue, they offered to schedule an onboarding call... I'm working and want to ship packages, not waste time talking on the phone. I'll just stick with the competition.

The issues with Easyship, like missed parcel pickups and unresponsive support, have a detrimental impact on the last mile of our business. Delays and uncertainties in parcel collection can lead to missed delivery windows and dissatisfied customers, ultimately harming our business reputation. Addressing these problems is essential for maintaining the efficiency and reliability of our last-mile operations.

Easyship has been handling all our orders since early 2022, and our overall experience has been very positive. The logistics industry is complex, so hiccups are inevitable, regardless of the provider, courier, or 3PL you choose. What matters is that Easyship consistently manages such situations in a professional and expedient manner. We are equally impressed with the technological aspect of their platform: the dashboard is user-friendly, the configuration options are flexible, and the integrations (including Shopify rate calculations and order sync) work flawlessly. We greatly value their personalized approach and willingness to adapt to our needs.

One time, in one of our regions, we made the mistake of trying to use Sh*pB*b. This cost us thousands of dollars, resulted in many chargebacks from dissatisfied customers, and imposed an exceptionally high workload on our support department. After making the switch to Easyship, these problems were gone.