Easyship: Rundum‑Versandlösung

Easyship is the best! We ship expensive fragile chandeliers all over the world in a wide range of box sizes and circumstances. Our Shopify store is fully integrated and I set all of it up myself.

This app is completely broken. I upgraded my subscription to invite a team member, and their invite system does not work at all. It fails every time, with obvious console errors any developer can spot. I reported it immediately, provided everything they needed, and still got nothing but delays and excuses. After repeatedly asking for a refund, they flat-out refused, claiming they weren’t capable of issuing one, even though they admitted the issue exists. Just think about that. They are charging users for broken features and refusing to take responsibility. This is deceptive and unacceptable. I’m here to warn you: avoid this app at all costs.

We had been using another developer's paid product for over a year, and it seemed to only trend worse over time. After several reports of abandoned carts due to shipping errors, I had to take action as that developer had poor communication skills (no responses to emails, unavailable when ringing phones).

Enter Easyship. As the name implies, it really is! We have two warehouse locations in different countries, with different region-specific carrier rate accounts. A few simple rules, and with a test profile, we were test-shipping error-free, with ACCURATE rates.

The level of confidence I have in this product vs. the competitor's is VERY high.

Concisely works for saving in favor of online merchants
Easy to set up and manage the app on various online shopping platform using one click predefined integration method
the more you use the app, the more you save the money
Above all, customer assistance is excellent
Especially thanks for Chaithanya Poojary who assisted me to solve my issues for a long time

Neha and Monika were outstanding, exceptionally patient, professional, and incredibly helpful throughout the entire setup process. They provided clear, step-by-step guidance that made everything much easier to navigate. While the initial setup can be a bit challenging, the level of support offered by the EasyShip team, especially during the 14-day trial period, proved to be absolutely essential. Their assistance made a real difference.