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Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.
Hi,
Thanks for the review and warm words.
If you need further assistance, contact our 24/7 support team.
Best regards,
The NexusMedia team.
great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .
This app worked perfectly from the start providing my videos functunality that they didn't have originally from shopify. Customer service even helped me tweak it to fit my vision for the site. They were quick to respond and efficient with their help. -Dave
The seller did a perfect job. I am very satisfied with my order and I highly recommend this seller! The video works well.
This is a great app. I'm a little shocked that this isn't a default in Shopify. I recommend creating images that look like videos, that way the customer isn't confused. Den has given excellent service.
I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Love!
I used this app so i could add videos along with the images under the main product image. It is very neat and easily found. The Easy team were a great help when a little adjusting was required to the script of my theme. Delighted with the outcome and highly recommend the app and the support team.
Great app, the videos look great on both mobile and desktop. And, they have fast/efficient customer service. We had to do a little adjusting to get it looking right due to our theme/css and Den took care of it and had it looking great within the first day. All around great experience.
Had trouble when installing the app, but the awesome customer service immediately accessed my account and fixed the issue. Great app, highly recommended.
Support was prompt when we had an issue with it showing up on mobile. Now it works like a charm! So far so good!