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Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.
Hi,
Thanks for the review and warm words.
If you need further assistance, contact our 24/7 support team.
Best regards,
The NexusMedia team.
I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Love!
Support was prompt when we had an issue with it showing up on mobile. Now it works like a charm! So far so good!
I was looking for an easy solution to add videos to my products, and this is it! My website theme was custom built, so the install was a bit tricky but the development team at EasyVideo were quick to help and had the app up and running in no time. Highly recommend this to anyone looking to add video to their site.
great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .
App works great and is easy to use. I needed it to upload videos to my product images. I used a little help from support to get it started and they were quick to help and got it working within a few hours of downloading the app. I recommend this app!
Great customer service helped me figure out why it wasn't working at first and now its working like a charm. Hoping it'll help boost customer conversion rates!
I had an issue with getting my Vimeo videos to work at first, so I contacted support. They were extremely helpful and timing in their response, and applied a fix right away.
I also wanted a feature for my videos that was not provided by the app and support was able to customize a solution for me.
Now it looks great!
Works perfectly and prompt support when required. Has good customisation options and does what it says on the tin.
We love that we can offer a video as one of our product thumbnails and this app makes it really easy! It mysteriously stopped working for a bit but their customer service was on it when I let them know and fixed it right away.