EasyVideo ‑ Product Videos , 125 avis
great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .
Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.
I also request Shopify for ask refund with them asap
We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email.
I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Great app, the videos look great on both mobile and desktop. And, they have fast/efficient customer service. We had to do a little adjusting to get it looking right due to our theme/css and Den took care of it and had it looking great within the first day. All around great experience.
Support was prompt when we had an issue with it showing up on mobile. Now it works like a charm! So far so good!
I was looking for an easy solution to add videos to my products, and this is it! My website theme was custom built, so the install was a bit tricky but the development team at EasyVideo were quick to help and had the app up and running in no time. Highly recommend this to anyone looking to add video to their site.
App works great and is easy to use. I needed it to upload videos to my product images. I used a little help from support to get it started and they were quick to help and got it working within a few hours of downloading the app. I recommend this app!
I use this app on nearly every product I sell. I love the way that it feels like and acts like Amazon.
Support is fantastic, I always appreciate their help when I need it.
Excellent customer service. If the App does not work for your theme, they help you and configure it. 100% recommended. Thank you so much
Great customer service helped me figure out why it wasn't working at first and now its working like a charm. Hoping it'll help boost customer conversion rates!