EasyVideo: Shoppable Videos , 리뷰 126개

전체 평점
4.8
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
    118
  • 평점의 3%가 별 4개입니다
    4
  • 평점의 1%가 별 3개입니다
    1
  • 평점의 1%가 별 2개입니다
    1
  • 평점의 2%가 별 1개입니다
    2
2023년 4월 5일

Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.

I also request Shopify for ask refund with them asap

Digital Media Calendar
인도
앱 사용 기간 대략 1년
답글 NexusMedia OÜ개 2023년 4월 6일

Hi there!

We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email.

Best,
EasyVideo team

2018년 3월 29일

Easy??? What is easy? Write emails? Search Why Not Working? Everything is done by laughs.

Elivera
영국
앱 사용 기간 12분
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