Omtaler (127)
Raffiner
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Etter vurdering
I had an issue with getting my Vimeo videos to work at first, so I contacted support. They were extremely helpful and timing in their response, and applied a fix right away.
I also wanted a feature for my videos that was not provided by the app and support was able to customize a solution for me.
Now it looks great!
Works perfectly and prompt support when required. Has good customisation options and does what it says on the tin.
We love that we can offer a video as one of our product thumbnails and this app makes it really easy! It mysteriously stopped working for a bit but their customer service was on it when I let them know and fixed it right away.
The Dev team really went above and beyond over multiple weeks to help configure the app to fit my store perfectly.
Works perfect! Great support And adding videos has ramped up my conversion rates big time!
Great app, works as advertised. Also, very responsive customer service
Adds videos to your product images quite easily. Great customer support! We had a few formatting issues at the beginning, but their dev team solved them quickly. Fast forward almost a year, we had a weird occurrence of product description text going behind the product images due to something in the app's coding. Again, their customer support and dev team was on top of it, solved the issue quickly, and without hesitation.
I really like this app. It gives me the ability to offer product information in video form without hogging screen real estate. And to confirm what was written in other reviews, the support staff was amazing. I had an issue with an older theme and Tetiana and her software footsoldiers went to work immediately and solved my issue. Great app! Great support.
Rod Machado
Amazing! I definitely recommend for anyone willing to work with product video. The set up is easy at the first time video was not in the size I was willing for, then I've contacted the support the solved my issue straight forward in less than 24 hours.
Very friendly staff! customer service is definitely 5 stars.
Ada H
easy to install and works instantly. Instruction are also very clear and easy to follow. Great app!