EasyVideo: Shoppable Videos , 126 条评论

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
    118
  • 3% 的评分是 4 星
    4
  • 1% 的评分是 3 星
    1
  • 1% 的评分是 2 星
    1
  • 2% 的评分是 1 星
    2
2023年4月5日

Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.

I also request Shopify for ask refund with them asap

Digital Media Calendar
印度
大约1年 人在使用应用
NexusMedia OÜ已回复 2023年4月6日

Hi there!

We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email.

Best,
EasyVideo team

2018年3月29日

Easy??? What is easy? Write emails? Search Why Not Working? Everything is done by laughs.

Elivera
英国
12分钟 人在使用应用
1
1