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Excellent app if you're looking to add product videos. I was using shopify's own YT embed and was getting 'video unavailable' in a lot of devices. This app fixed it.
Devs are also very helpful and respond quickly to support emails. Would highly recommend.
Hi there,
Thank you so much for the great feedback! We highly appreciate it.
It was a pleasure to assist you.
Should you need additional help or have any questions, feel free to contact our 24/7 support team. We are always nearby to assist you as soon as possible.
Best regards,
The NexusMedia team.
Horrible APP... I want to cancel and they make it so difficult!!!!
Hi there,
Thanks for your feedback. We're sorry to hear that you had a frustrating experience with EasyVideo.
Canceling your subscription is simple. Since we use Shopify Payments for billing, your subscription is automatically canceled when you uninstall the app—no extra steps are needed.
We also noticed that you contacted our support team with this question, and we responded within 10 minutes. If you didn't receive our reply, the email might get lost or end up in spam. We're happy to assist you anytime—our support team is available 24/7, so please don't hesitate to reach out again.
We're always working to improve EasyVideo, and if you ever decide to give it another try, we'd love to help with setup or any questions you may have.
Best regards,
The NexusMedia Team
Responsive and efficient customer service!
Hi,
Thank you for the great feedback! We appreciate it!
If you need further help or have any questions, please get in touch with our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .
Works perfectly and prompt support when required. Has good customisation options and does what it says on the tin.
I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Love!
Works great on the store website for our products, and at a great price! Had a few issues, but my questions were quickly answered and any issues were fixed. Highly recommend.
This app is very easy to use, and the customer service is top notch. When I had an issue integrating the app with our Shopify Theme, they responded to my email right away and resolved the issue within hours. AMAZING! Thank you!
We love that we can offer a video as one of our product thumbnails and this app makes it really easy! It mysteriously stopped working for a bit but their customer service was on it when I let them know and fixed it right away.
Great app and great customer service. There's a lot of less then stellar apps for shopify and this is not one of them.