Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product pages with videos from platforms like Vimeo and YouTube. It's praised for its theme compatibility, customization options, and smooth performance across devices. Many reported increased conversion rates after use. The support team is noted for their quick response and efficient problem-solving. The app is seen as cost-effective and good value for money.

March 12, 2024

Like most Shopify apps, this one required some adjustment after installation. The support team was very responsive and resolved our issues quickly.

ShopPromesa
United States
4 days using the app
NexusMedia OÜ replied March 14, 2024

Hi,

Thanks for the review and warm words.

If you need further assistance, contact our 24/7 support team.

Best regards,
The NexusMedia team.

April 30, 2023

great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .

Ken & Dana Design
United States
About 4 years using the app
November 18, 2020

I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Love!

Maraismara
Italy
Almost 6 years using the app
July 20, 2017

Great app, the videos look great on both mobile and desktop. And, they have fast/efficient customer service. We had to do a little adjusting to get it looking right due to our theme/css and Den took care of it and had it looking great within the first day. All around great experience.

Imprettyfit
United States
Almost 5 years using the app
February 27, 2019

Support was prompt when we had an issue with it showing up on mobile. Now it works like a charm! So far so good!

LUX LED Lighting
United States
Over 4 years using the app
Edited January 2, 2019

I was looking for an easy solution to add videos to my products, and this is it! My website theme was custom built, so the install was a bit tricky but the development team at EasyVideo were quick to help and had the app up and running in no time. Highly recommend this to anyone looking to add video to their site.

Mel Boteri
United States
Over 4 years using the app
September 30, 2019

App works great and is easy to use. I needed it to upload videos to my product images. I used a little help from support to get it started and they were quick to help and got it working within a few hours of downloading the app. I recommend this app!

Kayla Burke Design
United States
About 4 years using the app
October 24, 2017

Great customer service helped me figure out why it wasn't working at first and now its working like a charm. Hoping it'll help boost customer conversion rates!

Atomic Strength Nutrition
United States
Almost 4 years using the app
November 23, 2016

This app is great, plain and simple, and does exactly what it claims to do. Denys was extremely responsive and helpful when we had a slight issue (due to a conflict with our particular theme).

Hopbox
United States
Almost 4 years using the app
April 24, 2018

I had an issue with getting my Vimeo videos to work at first, so I contacted support. They were extremely helpful and timing in their response, and applied a fix right away.
I also wanted a feature for my videos that was not provided by the app and support was able to customize a solution for me.

Now it looks great!

White Wave Sportswear Inc
Canada
Over 3 years using the app