EAZE Button
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Wir sind sehr zufrieden mit der App und dem Support
Very Very Good
A very cool button that is functional but not disruptive on the side. Very helpful and well done!
Amazing app with a great support Team. Looking forward to the latest updates
In general, the app is not bad, it does its job. When I upgraded to Pro to be able to get click analytics in the chat, I couldn’t do it. Despite having reached out for help, I didn’t find any manual or support. If you just want to chat, it’s fine, but for more sophisticated and analytical purposes, it doesn’t work.
We appreciate your feedback and are sorry to hear about the difficulties you experienced with the click analytics feature.
We've checked our records and responded to your support request via email. Please check your spam folder, as our reply might have landed there.
In our email, we confirmed that the event is being sent from your page. To view these events within Google Analytics, please refer to the "See your events in Analytics" section in the official Google Analytics documentation: https://developers.google.com/analytics/devguides/collection/ga4/event-parameters
We are committed to helping you utilize the full potential of our Pro features and apologize for any inconvenience this may have caused.
Really good app, does what it's supposed to do. Simple, easy and useful!
I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?
"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Thank you for your review and feedback! We appreciate you using our app.
We understand your frustration regarding support and the welcome message, and we apologize for any confusion.
We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.
To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.
If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.
We hope this clears up any confusion!
I used this App for a time and its a very good one as its mad for Shopify thema, many thanks
The App is really easy to use and it does exactly what it should. It gives us an additional communication channel. Thanks
Wir wollten auf unserer Homepage unbedingt eine unkomplizierte und vor allem zeitgemäße Möglichkeit verbauen mit uns Kontakt aufzunehmen. Da ist natürlich WhatsApp das Maß aller Dinge.
Zudem wollten wir den Prozess der Kontaktaufnahme so einfach wie möglich gestalten - der Kunde soll mit einem Klick auf den Button sofort zum gewünschten Chat weitergeleitet werden und darf sofort los schreiben.
Und das jetzt auch noch kostenlos? Das wärs.
Und genau das bekommt man hier. Ein schönes Standard-Design, ein einfach und verständlich aufgebautes User-Interface mit allen wichtigen Einstellungen. Eigene Designs bekommt man dann im Pro Plan, was ich absolut fair finde.
Wir haben uns auch andere Erweiterungen angeschaut - und diese hier von EAZE konnte überzeugen!
Voll zufrieden!