EAZE Button
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
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In general, the app is not bad, it does its job. When I upgraded to Pro to be able to get click analytics in the chat, I couldn’t do it. Despite having reached out for help, I didn’t find any manual or support. If you just want to chat, it’s fine, but for more sophisticated and analytical purposes, it doesn’t work.
We appreciate your feedback and are sorry to hear about the difficulties you experienced with the click analytics feature.
We've checked our records and responded to your support request via email. Please check your spam folder, as our reply might have landed there.
In our email, we confirmed that the event is being sent from your page. To view these events within Google Analytics, please refer to the "See your events in Analytics" section in the official Google Analytics documentation: https://developers.google.com/analytics/devguides/collection/ga4/event-parameters
We are committed to helping you utilize the full potential of our Pro features and apologize for any inconvenience this may have caused.
I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?
"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Thank you for your review and feedback! We appreciate you using our app.
We understand your frustration regarding support and the welcome message, and we apologize for any confusion.
We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.
To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.
If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.
We hope this clears up any confusion!
I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please
We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?
Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.