eBay Integration ‑ DPL

Very good customer service, helped me with all i needed, i was very happy with the outcome

We are new to the app, but for now it seems perfect. The most important thing for us is that it seems easy to use and support is fast.

This was a great webinar and I learn a lot. He was very patient with me ;-)

UPDATE (May '25): Posting an update and changing to 5 Stars - after a few months, the technical/dev team has been GREAT to work with! They have helped us by implementing a few highly important feature requests that we made clear was imperative for us to continue using their app. We are now able to import batches of product listings from eBay into Shopify and complete the products on the Shopify side in a much faster and more efficient way now. I would highly recommend this app to any other businesses needing a great app for syncing inventory between the 2 platforms as well as importing products from one side to another. Their support and stable platform has been great for us!

Original post from Nov. '24:
I just installed this app to test it and so far its looking promising as its mostly fulfilling our 2 main needs - product import from eBay to Shopify and inventory sync between the 2 platforms. Upon install, I was greeted with a friendly Chat from Krishna who asked if they could help with our setup. I synced our two platforms and tested some importing of eBay listings into Shopify. I started asking Krishna for help and he listened very well and asked good questions back to me to further understand our needs. I sent over a few needs/requirements for product imports, all of which have been addressed by another great app - unfortunately, that other app is being sunsetted at the end of this year so we're looking for a solid replacement to migrate over to. I was told by Krishna that he would present our needs to their technical/engineer team and would report back to me with what they can do for us. I'll be back to give a full 5 Star review once we can see that this app will be the best for our needs. Fingers X'd!

Krishna did a great job. Verry patient and helpful

Fantastic app, quick to upload and you can upload a few at a time which helps you do what you want with the listings without getting swamped. Great in-app chat service as well with fast answers to all your questions.

So far I'm having an amazing experience. It's easy to use, syncs at near realtime, and customer support was helpful. Thanks!

Surya is a life saver!! After hours of researching how to fix an issue, I was having, I finally descried to contact the support team and within 5 messages, Surya was able to solve my problem. A+ service!!

Thanks to Kusum, i was able to reslove the many issues with my account. Kusum was very helful and patient with this new comer.

I look forward to working with Kusum should new problems arriver.

With Regards,
'Chris R.

I was having issues with the app meaning that I was not using the full amount available to me to sync products, so I reached out to customer service. They were easy to reach and initially said that they resolved the issue but there must have been some mis-communication, until they finally resolved the issue.

Pros:

Easy to use platform
so many features that makes it easy to integrate to eBay
quick response by customer service

Cons:

No option to apply a listing template