Anmeldelser (1.293)
Afgræns
-
Efter bedømmelse
easy integrating and great service. thank you very much. always available for customer service questions
Thank you Oasis-Creations, for leaving us such a wonderful review. We are glad that you loved our services, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We try to build the app much easier and keep trying to reduce the complexity of the settings of the marketplace.
The eBay integration app connects your shopify store with the eBay marketplace. The app directly imports products from shopify to the app first and after preparing the products as per eBay guidelines, you can easily list out your products on eBay via bulk upload action through the app. You can also upload only selected items on eBay through the app.
As eBay is a big marketplace so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce
A great app to integrate the 2 platforms and excellent customer support. Would recommend. Easy to manage my business in one place
Hi Dog Box Boutique,
Thank you for the kind words. We’re so happy your visit at went so smoothly. We’d love to continue providing great service to awesome customers like you.
Best Regards,
Team Cedcommerce.
This is the worse app I've ever worked with. Full of bugs and issue. The devs will tell you that they have 2500+ happy clients...but it's Not True. DO NOT USE THIS APP unless you are prepared to deal with a LOT of issues.
Hello Geek & Co.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you.
Great customer support in the app. Only just started using this but so far it's perfectly connected to eBay...looking forward to using it more
Hello The Green Sub,
Thank you for your review! Our team works hard to ensure that our app is user-friendly and seamlessly connected to eBay, so it's great to hear that it's working well for you. it will help streamline your eBay selling process and make it easier to manage your listings. Please don't hesitate to reach out to our customer support team if you have any questions or concerns.
Best Regards,
Team Cedcommerce.
This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.
Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.
UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.
Hello, Goodman's Interiors & Antiques,
We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,
You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.
Best Regards,
Team Cedcommerce.
CED is a far superior application to any of it's competitors. On other apps we had issues that were not resolved in 24hrs. CED's Support team resolved these within the first hour of raising them. The layout and functionality is super easy to use for anyone with basic Shopify experience. The sync and integration is seamless and effective backed up by an exceptional support team.
I just started using CedCommerce App today and so far I'm very pleased with the App and their customer service.
CedCommerce customer service representatives were attentive and ensured that all my concerns were addressed. They proactively followed up with me to confirm that everything was working smoothly after the issue was resolved. Their commitment to ensuring customer satisfaction was evident throughout the entire interaction. Thank you
Hello KREP PRIME Deals,
Thanks for taking the time to share your prestigious opinion on with other community members. We're overjoyed to receive your compliments and appreciation.
We understand the difficulty faced by the sellers to start & manage sales on eBay, therefore, we assure you our availability 24*7 with all the possible ways via skype, calls, emails, Whatsapp or whatever preferred by sellers.
We are happy to see that you find the Profile section very helpful. Through Profiling, you can apply a set of rules on particular products in bulk.
Look forward to serving for other services.
Team CedCommerce.
Avoid this app. Its filled with bugs, and customer service is very little help in fixing issues. In fact, of the 10+ times I talked to them they made the situation worse. The app doesn't do what's advertised yet its one of the more expensive ones out there. I figured you get what pay for, but not with this app. Waste of time, and waste of money. Trust me avoid it. Also they charged me $49.00 when they said wouldn't charge me anything for up to a year of service. They lie, and steal. How this app is even allowed on the store is beyond me. I have emails from their customer service showing proof of all this. DO THE RIGHT THING AND REFUND THE MONEY YOU STOLE!
Hello WoodBlank.com,
We really apologize for the inconvenience that you faced while using our app. Also, we accept that you experienced some issues during the initial app setup, but we had rectified all those concerns and provided the best possible solution.
As you have mentioned that $49 amount was deducted, so for this, we would like to update you that all the payments are managed through Shopify, and are bound by the billing cycle. The subscription charges are added to our payout as per your billing cycle. The refunds can only be initiated from our side after receiving the subscription charges from Shopify. And we refunded the amount in your account as soon as we received the payment from Shopify. You can check your email and see the refunded amount screenshot, that we have already shared with you.
Apart from that as promised, we are still offering you a free subscription to the app for one year. As for us, customer satisfaction does matter. Please give us one more chance to serve you and our team will help you with all the setup at zero cost.
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
Great support, great software. Neha and Cedcommerce was a huge help
best customer service i have dealt with in a while, answered all my questions almost instantly at any hour of the day. very happy with the help
Hello NextGenPartsPlace,
At CedCommerce, we are passionate about providing our best services to all our clients. This review made our day. We are so grateful for your kind words.
Best Regards,
Team Cedcommerce.!