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I'm not Happy with this product.
I originally had the eBay supported version of this app and it worked great.
When ebay stopped that App I started using this one.
When I first looked at it it appeared like everything had connected as was working well.
But then listing quantities wouldn't sync but some would.
Some eBay sales would come through and others wouldn't
The support team have been good but the App doesn't work as it should.
It tells you that everything is fine but then doesn't sync product details, sales, quantities etc.
I have found that to get it to work correctly. I need to delete an eBay listing completely and then upload it with the App.
Its a long winded exercise and sometimes I have had to do it a few times and get Tech Support involved.
But then occasionally sales don't Sync with shopify.
The developer still has a lot of work to do, but from what I can see this is the best option for eBay integrations which is disappointing.
If you want to use this App, don't do what I did and expect it to detect all your eBay listings and sync from them.
Be prepared to delete and relist all your items.
But also be diligent and check ebay sales as if there is a sync error there is no way of telling on Shopify or ebay. You need to keep checking the App.
I hope the App Developer will take these suggestions on board and make it more reliable.
This app is fantastic and the customer service is like nothing I've seen before. I was able to chat with Vishal from within the app in Shopify and he answered all my questions and guided me through the setup. Then he setup my own Whatsapp group where I can contact him any time. After being frustrated time and time again with the Shopify eBay channel I'm so very, very happy to have found CedCommerce and I can't wait to work with them on other marketplace apps.
Thank you The Gong Shop.
We are glad to see your review for eBay integration app. When any seller get connected with CEDCOMMERCE, we assigned a personal account manager who assists them on each step & answered on each level.
Also, assist in setting up the account under the guidance, apart from this, the app has FAQs, Help docs, Videos to answered your questions.
We connect with sellers on their preferable contact medium (Whatsapp, Skype, Call, eMail, Tickets etc.)
Feel free to reach out to us. Stay connected with us like this way !!
Team CedCommerce
So far so good with great customer support. Happy with getting it setup. Will know for sure by early next year.
Hello Sarong Hut Australia,
Thank you so much for the great review and for sharing your experience with CedCommerce. We’re glad we could be of service and appreciate the kind words!
Best Regards,
Team Cedcommerce.!
Highly, recommeded. Specially, Team was quick and on spot through out the process. Live image sharing helped a lot to locate the issue and resolve it.
Hello Top Labels Online,
Thanks for the recommendation, and your positive feedback. We always work on a high priority for a client. please get in touch with us! Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. It means a lot to us and our entire team.
Best Regards,
Team Cedcommerce.
I've recently started using CedCommerce and ran into a few issues, the team were were available within a few minutes and fixed up the problem straight away, as well as walking me through the process.
I'm really enjoying the app as the help is always on hand if and when I need it.
Hello Wholesale Craft Shop,
Thank you for sharing your positive feedback about our eBay integration app and customer support team! We're thrilled to hear that you found our platform to be user-friendly and that our app is the best eBay integration app you've used.
Best Regards,
Team Cedcommerce.
Here's why you should go with CED:
- Once set up, it's super easy to use
- It does take a bit of time to set it up, and to learn to use the platform, but the team are always there to help if you get stuck
- Once you are set up with your templates you are away and the app makes total sense and works like a dream.
- Do not be put off by the set-up, you only have to do it once and actually, the time spent setting up saves heaps of time down the track. It's worth it I promise.
- A great app, and so much better and more efficient than the free Shopify app.
- No bugs! Hooray!
- The error feature is great and really explains any tweaks or fixes you need to make
- Great customer service
Hello Preloved Clothing Online & Studio61,
Thank you for sharing your review of CED.! We appreciate your detailed feedback and are glad to hear that you find our app easy to use, efficient, and helpful. Our team is always here to support you in the setup and ongoing use of our app. Thank you for choosing CEDCOMMERCE.!
Best Regards,
Team Cedcommerce.
Vishal walked me through a quick set up for templates and profiles and made me feel confident with pushing products over to ebay without any issue. Customer service is top notch and quick to resolve any issues that may arise - they've been a great help with the walmart and amazon app as well!
Hello Hoonigan,
Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us! Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
Best Regards,
Team Cedcommerce.
CedCommerce's team was very helpful and diligent during the onboarding process, and they were also very accessible whenever we had any doubts or questions. They offer a high-quality service. The first steps to make the integration work imply making sure you have the right information on both Shopify and eBay, and that may be a time-consuming task, but it's worth it. So far, so good! If you are hesitant, I'd recommend you give CedCommerce a try.
Hello Siluets,
We are glad to see your review for eBay integration app. As eBay is a large marketplace so our developer has created a user-friendly app to an easy start selling on eBay marketplace.
We understand the difficulty faced by the sellers to start & manage sales on eBay, therefore, we assure you our availability 24*7 with all the possible ways via skype, calls, emails, Whatsapp or whatever preferred by sellers.
When you connect with our service, we guide you on how to list your items to get good sales.
Stay connected with us like this way !!
Team CedCommerce
Great Support! Replies immediately and solves all problems! Very very satisfied! Easy to use app! thx
Thank you very much, Play-Maniac
We are glad that you discovered our app best fit for your business.
We assure you of our availability in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.
Best Regards
Team Cedcommerce.
Thank you for all your help. This is the best app. The team at cedcommerce are very helpful. They are always there to help with any questions.
Hello eeluxury.com,
Thank you for your kind words! I'm glad to hear that you had a positive experience and that the team at Cedcommerce was helpful. If you have any further questions or need assistance in the future, don't hesitate to ask!
Best Regards,
Team Cedcommerce.