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I use the app to synchronize my products and orders from ebay. Thus far, everything works well. I had some problems at first regarding the set-up and some other issues on my part, but the customer support always answered very quickly and always managed to help.
I needed help on the app and got great customer Support. Quick and helpful.
Great customer service. Easy set up. I was up and running in no time!
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
Edit: We have now used this app for a few months. I wish that we had never changed from our previous one. The syncing is very slow which causes us to sell a product in the store that may have already been purchased on eBay. We have had issues, where an item that was left with no stock was still showing in stock on eBay, despite having sold it on eBay previously. So, we oversold again. When I asked if there was any way to sync the sale on Ebay so we see it on Shopify sooner, I was told that maybe that could happen but we'd have to pay for it??
I would warn others that they coerce you to leave a five star review. They will not stop asking you for it until you do it, hence all the five star reviews.
Original review: We have only used this app for a short time, but the customer service has been excellent. Every question I have asked they have answered with in minutes and have been very very helpful.
Original original review: I deleted my first one because when I said that I could not leave a review for an app I just downloaded, they badgered me to increase the rating to five stars.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I jumped on a quick call with Rishu from CedCommerce, and they were able to resolve my integration issues quickly and easily, allowing my products to be integrated from my Shopify store to Ebay. Great service!
Andrew
Great customer support!
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
Great app. Just started with this app and e-commerce in general. I was stuck on an issue uploading products. Hit the little msg tab on the bottom right and explained the issue I was having. The service I experienced was exceptional. Had the issue solved within minutes and uploaded my first products to eBay.
Great customer support - always there to answer an issue very fast
Fantastic app! Great support team who are very quick to reply and assist.
The team are very fast in replies and extremely helpful