CedCommerce eBay Integration , 1.093 Rezensionen

Overall I have been very happy with the intergration. A few steps are a bit confusing, but it has worked well. And customer service has been great! Fast and helpful.

Had some issues with my product inventory being synched properly with my Shopify store, but the help chats are very good, as long as you're up late in the US (when it's working hours overseas.)

Was having issues with operating the app but the help center team was very responsive and attentive to the concerns I had and helped me through.

turned out as not the best for our company - but helpdesk and service was satisfying. Thank you very much.

I was running into some troubles starting with this app and was a bit lost! But as soon as I asked for some guidance the CedCommerce team was quick to help almost instantly. Great app and super nice team!

Cheers,
Simon

The app is a little complicated, but the services make up for it. Their help is fast and efficient; they provide friendly and patient treatment, clarifying doubts and providing additional (important) information.

The app is not super intuitive but the customer service team is very helpful in solving set up problems and answering questions. After the learning curve I expect it will be fairly easy.

I found the app itself super difficult to setup but the customer service/chat provided on this app is great is so helpful and solved all my problems.

Overall, pretty good app. I give it 4 stars because there is quite a bit of a learning curve to the app and the setup information/FAQ lacks a lot of detail on how things actually work. The inventory sync feature has yet to work for me but hopefully, that issue will be fixed soon as I have been working with support to correct this problem. Other than that, this is a very good app as a replacement for the eBay app that we lost at the end of 2022. Reasonable rates and features are good.

I've revised my original review, since they do offer good customer service via livechat.

Whilst it is now working, it's fairly complicated to use, and I'm not entirely sure how reliable it will be, since it previously disconnected from eBay and ended my listings. However, for now it's working again, and so I feel it's only right to improve my original review up to 4 stars.