CedCommerce eBay Integration , 734 reseñas

Calificación general
4,7
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
Fecha de modificación: 18 de marzo de 2023

The app is good to use only if you know how to use it, always ask for support and they will do it for you. All. you need is the free plan which is perfect. Everything is synced. Features are also very good because everything is auto

3DPrinting4U
Australia
Tiempo de uso de la aplicación: 3 días
Fecha de modificación: 31 de enero de 2023

Had some hiccups with this initially but they have now been addressed.

Customer service has been helpful.

It does look like this app will meet our needs.

Witch of Scots
Reino Unido
Tiempo de uso de la aplicación: 7 días
CedCommerce respondió 23 de marzo de 2023

Hello Witch of Scots,

We're glad to know that our customer service team was able to address them and provide helpful assistance. We're happy to hear that it looks like our app will meet your needs and we'll continue to work hard to ensure that everything runs smoothly for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing our app and for your support.

Best Regards,
Team Cedcommerce.

20 de enero de 2023

Overall, pretty good app. I give it 4 stars because there is quite a bit of a learning curve to the app and the setup information/FAQ lacks a lot of detail on how things actually work. The inventory sync feature has yet to work for me but hopefully, that issue will be fixed soon as I have been working with support to correct this problem. Other than that, this is a very good app as a replacement for the eBay app that we lost at the end of 2022. Reasonable rates and features are good.

Carreplico
Estados Unidos
Tiempo de uso de la aplicación: 15 días
CedCommerce respondió 23 de marzo de 2023

Hello Carreplico,

Thank you for your 4-star review and for sharing your experience with our app. We appreciate your feedback and will take your comments into consideration as we work to improve our platform and resources. We understand that there can be a learning curve when using our app and we're sorry that our setup information/FAQs didn't provide enough detail on how things actually work. We'll work to improve our documentation to make it more informative and user-friendly. We appreciate your support and look forward to continuing to serve you.

Best Regards,
Team Cedcommerce.

10 de enero de 2023

The app can be quite fiddly but the guys on the chat are always available to help you through any issues you may have. They can access your account, locate the issue and then explain exactly what needs to be done.

Paragon Star
Reino Unido
Tiempo de uso de la aplicación: 2 meses
CedCommerce respondió 23 de marzo de 2023

Hello Paragon Star,

I'm sorry to hear that the app can be fiddly at times; I'm glad to hear that our customer support team has been able to assist you and guide you through any issues you may have encountered, located the problem, and provided clear instructions on what needs to be done further for your account setup on eBay.
If you have any further questions don’t hesitate to come. We're always here to help and assist you in any way we can. Thank you for choosing our app.

Best Regards,
Team Cedcommerce.

Fecha de modificación: 1 de enero de 2023

I've revised my original review, since they do offer good customer service via livechat.

Whilst it is now working, it's fairly complicated to use, and I'm not entirely sure how reliable it will be, since it previously disconnected from eBay and ended my listings. However, for now it's working again, and so I feel it's only right to improve my original review up to 4 stars.

SuperGuns UK
Reino Unido
Tiempo de uso de la aplicación: 11 meses
CedCommerce respondió 23 de marzo de 2023

Hello SuperGuns UK,

I'm glad to hear that the customer service team was able to assist you via live chat and get everything working again. I understand that the platform can be complicated to use at times, and it's important to have reliable functionality to avoid issues like the disconnection from eBay that you experienced.

Best Regards,
Team Cedcommerce.

19 de diciembre de 2022

Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.

Oz Backcountry
Australia
Tiempo de uso de la aplicación: Alrededor de 1 mes
CedCommerce respondió 23 de marzo de 2023

Hello Oz Backcountry,

Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service.
Best Regards,
Team Cedcommerce.

Fecha de modificación: 16 de noviembre de 2022

I've been having a few issues with this app but the guys are always ready to help which is great customer service, I am working through some stuff with them as I'm typing, so you can be assured that they will help with any issues that you may have.

Three Chins Brewing
Australia
Tiempo de uso de la aplicación: 21 días
CedCommerce respondió 1 de diciembre de 2022

Hi, Three Chins Brewing,

Thank you, for providing us with your feedback about our business. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review.
You may reach us anytime at ebay_support@cedcommerce.com.

Best Regards,
Team Cedcommerce.!

20 de octubre de 2022

great support. app works well and any issues are rectified quickly. good communication from support.

Style & Swagger
Australia
Tiempo de uso de la aplicación: 21 días
CedCommerce respondió 1 de diciembre de 2022

Hi Style & Swagger,

Thanks for sharing your review with our team! It was our pleasure to help answer your questions and make you feel comfortable. If is there anything else we can assist you with, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it!
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
You may reach us anytime at ebay_support@cedcommerce.com.

Best Regards,
Team Cedcommerce.!

1 de junio de 2022

Works well to list items on ebay, you should watch your stock levels. Support is always fast and helpful.

Stag Motorcycles
Reino Unido
Tiempo de uso de la aplicación: Más de 1 año
CedCommerce respondió 25 de agosto de 2022

Hello Stag Motorcycles,

I’m glad to hear that you’re enjoying your experience with our app and services. We are committed to providing a diverse selection of workouts and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.
We always welcome you without any hesitation, reach out to us whenever you need any assistance from our side. You can also get connected with us over WhatsApp or skype.
To Join our WhatsApp Support group: https://chat.whatsapp.com/HPbJm00yENw6QhWfskNWLa
To Join our Skype Support Group: https://join.skype.com/GbdPBTuVsNgN

Best Regards,
Team CedCommerce

18 de enero de 2022

Our e-commerce store provides a highly customized catalog that has made integration with third party marketplaces tricky. We tried a number of applications without being able to achieve the desired results. Integration with this application took some work, both on our end, along with some help from the developer to initiate some changes on the back-end. We hit a couple bumps, however in the end, we have been able to achieve our goals. Customer support has been responsive, which seems to be necessary to some extent with most integrations. It is welcomed to have the ability to customize the integration process and tailor it to our needs. I suppose the simplest way to sum all of this up is to say that without this app & the developer's support efforts, we would be stuck entering all orders & tracking information manually. This has allowed us to avoid that last case scenario.

Solar Pool Supply
Estados Unidos
Tiempo de uso de la aplicación: Alrededor de 1 mes
CedCommerce respondió 28 de enero de 2022

Thank you Solar Pool Supply, for sharing your kind words,

We are glad to know that you have reached your desired result using our app. Still, we keep trying to provide you with maximum optimized & automatic features so you don't need to spend hours setting up your business on the eBay marketplace.

Our app consistently centers around automation. It effectively integrates your Shopify store with your eBay account so that your items get listed rapidly on eBay, and your eBay orders are fetched consequently from eBay account to your Shopify store.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. You can also get connected with us over WhatsApp or skype.
Join us on Whatsapp: https://chat.whatsapp.com/I3qcRQ3yZcR8X1B2khmoDj
Join us on Skype: https://join.skype.com/GbdPBTuVsNgN

Team CedCommerce