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Update - CedCommerce have informed me that eBay do not permit any Apps to manage the refunds, so this is an eBay issue. But I feel this could be made clearer somehow when generating the refund through Shopify so I have requested that something be done to improve this.
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This app has worked really well for us, enabling us to easily add our products into eBay whilst keeping stock levels integrated with Shopify so it all runs seamlessly together. The only setback I've had is with the returns. I initiated a refund through Shopify for an eBay order but this isn't automatically generated so you have to manage this through eBay. That's the only downside so far.
Thanks you. Amazing customer support was on for over 1 hour with Vishal who helped me. I am happy with the app and the integration. I have tried many on Shopify but always come back to using this one.
A+++
We've been using CedCommerce as our eBay integration solution for over a year now, and overall we are highly satisfied with the functionality, ease of use and performance of the app as well as the support provided by the CedCommerce team when needed.
After trialing a number of eBay connection apps, we settled on CedCommerce and are more than happy with the performance.
We are running the Silver Account which allows us to process up to 500 eBay orders per month. Orders are syndicated into Shopify allowing full order management in one system. Fulfillment is then synced back to eBay meaning a seamless order management process.
The app has enabled us to apply price multipliers to our products in order to cater for eBay fees and to provide free shipping to eBay customers without losing margin. Once we learned how to manage this, it has been easy to roll this out to our full product range with ease.
If you are looking to add eBay as a new sales channel for your Shopify store, I would not hesitate to recommend CedCommerce as your solution to do so.
I've been using the CedCommerce app for Shopify, and it's been an absolute game-changer for my eCommerce business. The app is incredibly user-friendly and integrates seamlessly with my Shopify store, making the entire process of managing ebay marketplaces a breeze.
What really stands out is the ease of product synchronization and order management. With just a few clicks, I can list my products on ebay through cedcommerce shopify, and everything stays updated in real-time. This has saved me countless hours of manual work.
The customer support is top-notch as well! Whenever I had a question or needed assistance, the support team was quick to respond and guided me through every step of the process. They truly go above and beyond to ensure that things run smoothly.
If you're looking to expand your business and manage it effortlessly across multiple platforms, CedCommerce is definitely the app you need. Highly recommended!
It made it so much ieasier to post my products on ebay. I originally had my shop on Etsy, but moved my product on ebay at no time, and getting the same service. I also appreciate the customer support, which was able to help me out within minutes.
I had a problem uploading some items so clicked the chat function, a very knowledgeable person talked me through the process and solved all my problems. I was about to give up on the app but this has restored my faith and will continue to use a very helpful app. Thank you for taking the time to help me.
My experience with CedCommerce’s eBay app has been outstanding! Their team, particularly Rishu, was incredibly supportive and attentive to all the details. Rishu went above and beyond, working diligently to resolve any issues and make sure everything was set up perfectly. The app itself is a huge time-saver, simplifying the entire process with just a few clicks. It has made managing our eBay operations so much easier. I highly recommend this app and their amazing support team!
The team here is always responsive every time I've had an issue, regardless of the time or day of week. While building my business I've run into several snags, often self inflicted! The team always works with me to resolve these problems when they arise.
Hi was very happy with the integration into Ebay.I am now retiring so won't go on with the business anymore but can highly recommend CedCommerce
Been working with this team for years they’re amazing and their customer service been always top , we’ve built trust during the years and now i will work with them with any future business..