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I installed this App because I wanted to have my Shopify connect to EBay. Downloading was easy and the app user friendly. However, I came to a point where I could not upload my 250+ items due to multiple errors in my setup. I contacted support and Rishu was great at not only quickly solving my problems, but also explaining, so that I could learn. I feel confident that if i have an issue in the future it will also be fixed. Thanks Rishu!
Hello Nature's Wisdom
Thank you for your review! We understand the importance of reliable support, and we're glad to know that we have met your expectations. We greatly appreciate your recommendation for sellers who sell products on multiple platforms. Our app is designed to streamline operations and make selling across platforms more efficient and effective. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best Regards,
Team CedCommerce
Seems to work at first but doesn't when an order comes through.
Staff also dodgily asked me to keep this app installed for at least a week after I didn't need it anymore.
Trash
Useless
Horrid
Pointless
Complicated
Manual
Fake staff
So many problems
Rubbish
Terrible
Apologies for the inconveniences FaceMasksByAMFit, it was unfortunate to see your survey for our eBay Integration Application.
The eBay integration app helps the seller to list their items from SHOPIFY to EBAY & allows them to manage their eBay sales directly from Shopify.
For the records:
1) You disconnected your eBay account and subsequently linked a different eBay account because you have faced orders.
2) Also, the orders were failing cause expected products were not available in your Shopify, and Shopify AIP doesn't allow to create the orders for the products that are not available in your Shopify store.
Our team was attempting to explain the process to you, but you didn't allow us to explain it to you appropriately.
We acknowledge it is frustrating when things don't go as expected, although the reviews must be accurate because it affects other merchants, not just the app developer.
We are sorry to hear, your experience wasn't as expected, although, as the vast majority of other reviews attest to, this is highly unusual.
Team CedCommerce!!
Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.
Hello Oz Backcountry,
Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service.
Best Regards,
Team Cedcommerce.
I used to make eBay listings, one by one manually. I even tried out the official eBay app but this one, while a tad bit expensive is every bit worth it. The customer service is amazing, I have 0 regrets! Thanks for the fantastic app!
Dear Rescue Supply,
We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
As eBay is a large platform, therefore, they are very particular with the listings, and the app reduces your efforts with the bulk actions, Templates & Profiling sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
The account manager helps you from the starting to complete setup of the ebay account also assists you in getting more & more sales on marketplaces.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Team CedCommerce
Amazing support and attention to both detail and customer support. Feedback taken on board and rapid deployment of fixes and trouble shooting.
Ebay mass listing can be an overwhelming process, but not with this support, attention to detail and packed with features that allow us to be up and running in no time.
5 Stars all round...
Thanks, printonitshop, we are glad to see that you discovered our application the best solution for your business.
We welcome you being a faithful client and glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app.
Please stay Connected with us! We're always here for you.
Team CedCommerce!!
Absolutely incredible customer service! Saved us like a week of trial and error. This app is fantastic, - highly suggest you try if you have any synching needed to eBay. I would give more stars if I could :)
Be aware, they are Tricky, no free plan available. they just make a workaround to let you think there are one.
Customer service really pushy, call you, mail you what's app you, get an email tell me they charge even then it said free plan. not so easy use
Hello MaDistribution,
We apologize for not meeting your expectations. that is not okay, and we apologize that you had to experience this. This is not how we aim to run our business. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.
Please feel free to reach out via email or through our live chat feature on our website We’re committed to providing excellent customer service and are looking forward to hearing from you!
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
Early days but the app seems to be very comprehensive. The support is fantastic. I have already had a half hour video call and several immediate online chat assistance. Highly recommended.
Thank you for sharing your kind words with us, Coins and Banknotes. At CedCommerce, we are passionate about providing our best services to all our clients. Our priority is customer service and we are ecstatic that we met that mark! Thanks for recommending us.
Best Regards,
Team Cedcommerce.!
Incredible app. Stellar customer service. Their support team stays with you through the process. And if you have an issue, a support team member is there in seconds to assist you in resolving all your issues. I couldn't be happier. Love this app and the customer support staff. Thank you so much.
Hello The Atomic Movie Store,
Thank you for your wonderful review! We're glad to hear that our support team has been able to assist you quickly and effectively and that you couldn't be happier with our service. We're grateful for your trust and support, and we're always here to help you with any questions or concerns you may have. Thank you again for your review, and please don't hesitate to reach out to us if you need anything in the future.
Best Regards,
Team Cedcommerce.
the best service ever for an app - i am so happy with how easy and responsive it has to integrate into ebay. thank you!