Avis (1 268)
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I recently started using CedCommerce for eBay and Shopify, and I am beyond impressed with the level of service and user experience it provides. From the moment I downloaded the app, everything has been seamless and intuitive.
The customer support team deserves special mention for their prompt and helpful responses. I had a minor issue setting up my account, and they resolved it within minutes. It's rare to find such dedicated and efficient support in today's app market.
This is a very power app that provides a Shopify owner the ability to own their brand but free up cash to by selling on Ebay. The app is not terribly hard but there is a steep learning curve that requires a lot of questions at the beginning. The good news is customer service is absolutely incredible. I'm barely scratching the surface on unlocking the power of the app. I freed up $1,000+ before the month was out using the app. So it paid for itself for the year at my level. Can't recommend enough.
Update - Support has seemingly fixed the situation, but only time will tell for sure.
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Having used this for at least a year now, I can say that this app is not great.
The UI is very clunky; lack of filtering options.
Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out of stock and eBay isn't.
Whenver I contact support about this, it's always 'Okay, we've synced it for you'. Never 'I can see this is a problem, and this is what we'll do to fix it going forward'.
Dear Customer,
Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it get resolved.
We are their 24x7 to help our clients better and resolve their problems.
Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are
committed to resolving this matter to your satisfaction.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
Application works fine and easy to navigate. Customer support is superb as well.
just been on the chat service and rishu was great at helping me resolve my problem. overall it works great.
I had the pleasure of being assisted by Sahil Pandey, and I must say, the service was nothing shorter of amazing. Sahil is incredibly fast in responding to my queries and provided clear, step-by-step guidance that made resolving my issue a breeze. What stood out the most was Sahil's professionalism throughout the entire process. Thank you, for your outstanding service!!!
This app is super easy to use and very user-friendly. The customer service is amazing, with quick responses and a professional touch. Highly recommend it!
Help is always there when you need it.
The CedCommerce support team was super helpful in the onboarding process and I was able to schedule calls day of to help with the onboarding process. The app interface + customer service made the transition to ebay very easy.
I am new to the platform and was experiencing some issues (growing pains) and reached out to the chat feature for help. Sahil was able to fix my issue and gave me some useful tips. Great experience, thank you!!!