리뷰 (1,176)
상세 검색
-
평점별
Vishal is awesome. He helps me to figure out how to use this app. Now its rock n roll time on eBay
Hye KiraVogue,
Thanks for taking the time to share your prestigious opinion on with other community members. We're thrilled to receive your compliments and appreciation.
We understand the difficulty faced by the sellers to start & manage sales on eBay. Therefore, we assure you of our availability 24*7 with all the possible ways via skype, calls, emails, Whatsapp, or whatever preferred by sellers.
We are looking forward to serving for other services.
Team CedCommerce!!
I got the best assitance from the Ced eBay team when I was standing up eBay app. They were very patient and very professional. Great guys.
It was easy and seamless to switch from the free eBay app to Ced eBay app.
Hello DigitalZulu,
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. Thanks for your trust. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Best Regards,
Team Cedcommerce.!
They app is excellent. Highly recommended. The support is excellent as well. The support team are very knowledgeable about their service.
Hello HighestTrend,
Thank you for sharing your positive feedback about our app and customer support team! We're thrilled to hear that you find our app to be excellent and highly recommended. We're also glad to hear that our support team was able to provide you with excellent support and that they are knowledgeable about our service. Providing excellent customer service and support is a top priority for us, and we're glad to hear that we were able to meet your expectations. Thank you for recommending our app, and we appreciate your kind words.
Best Regards,
Team Cedcommerce.
Seems like an easy app to use to upload and sell on ebay. Customer support is very responsive. Looking forward to using this app to make my life much easier. Love that it works with SuperFields by Maestrooo too. thanks for your help
Greetings Warehouse Lighting,
Your words mean a lot to us. Thank you for your appreciation.
Hoping to have a great business relationship with you.
We always try to provide prompt support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help.
Team CedCommerce!!
This app is amazing, Actually allowed me to upload my product on ebay and im excited to begin my journey using this app. They have amazing customer service and really kind people working with them. Join Now!
Thank you Dripful Mindset, for leaving us such a great review. We are glad that you loved our services,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks & Regards.
Team Cedcommerce!!
Instant support and on the fly fixes from Team Cedcommerce. Missing Variants for the Ebay feed were fixed instantly. Couldn't want for more, thankyou
Hello My Chi and Me,
Thank you for your fantastic review! We are glad to hear that you received instant support from Team Cedcommerce and that they were able to fix missing variants in your eBay feed on the fly. Providing prompt and effective solutions to our customers' issues is a top priority for us, and we're glad to hear that we met your expectations.
We appreciate your kind words and are grateful for your feedback. If you have any further questions or need For additional assistance, please don't hesitate to reach out. We're here to help and thank you for choosing Cedcommerce as your trusted partner!
Best Regards,
Team Cedcommerce
Excessive bugs in app led me to remove it after 3 weeks. First would not transfer all of my pictures from shopify to ebay. Then, some of the variants for items were transposed so the wrong variant name was applied to the wrong picture. This transposition wasn't even in the exact same listing, but a similiar, albeit different listing. Several orders were not transferred properly including products sold via Shopify POS were not properly pulled off ebay within a timely manner (12 hours is not timely) which caused the item to be sold again on ebay which then caused an out-of-stock demerit negatively impacting my ebay rating. Had another incident where an ebay customer bought an item, then minutes later in a second transaction bought a second item of the same thing, but the app only transferred one of the orders to shopify, presumably because the app flagged it as a double order when in fact it wasn't. When I asked why this problem occurred, they did not provide an answer, at all. At least 3 times when discussing these glitches (bugs), the response I received was 'server issues'. For comparison, I typically have about 500-600 listings from Shopify that are listed to ebay. The app developers are based in India which in and of itself is not a problem, but the customer service team that is available during US business hours are not app developers, so when a problem does arise it cannot be resolved until the app developers come to work during their daytime (our nighttime) which means any issues typically are not resolved for a minimum of 12 hours - which is not timely and I would not consider 24/7 service. The app itself is counter-intuitive and hard to learn, especially when some wording is definitely colloquial to India.
Hello Maverick Disc Golf,
We apologize for the inconvenience and would request you to please provide us another chance to help you set up your business on eBay.
Allow me to apologize on behalf of the team. How can we make it right? we’re sorry to hear that we didn’t meet your expectations.
Please feel free to reach out via email or through our live chat feature on our website We’re committed to providing excellent customer service and are looking forward to hearing from you!
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
I just started using it but it seems to be working really well so far. Easy to upload items directly from Shopify!
Hello Ali Madi Boutique,
We are happy to hear you had a positive experience at CedCommerce, We value your input and encourage you to let us know more details about your experience with us. we appreciate your business and value your feedback.
Best Regards,
Team Cedcommerce.!
Have had the app for 24 hours now and I must say it's far more accessible and user friendly than previous apps used. I had an issue when uploading a new listing to eBay which was explained in the error log but I couldn't find the issue myself so asked for help via the live chat, my query was answered within seconds and after a brief chat the issue was found within the item description code and resolved within 5-10 minutes and now I can continue to list products with no further issues.
I can not fault the customer service 5* for my first experience, very friendly and helpful and would happily ask for assistance if needed again in the future.
Hello Props & Replicas.co.uk,
Thank you for sharing your detailed review of the app and your positive experience with the customer service. It's great to hear that the app is more accessible and user-friendly compared to previous ones you've used. The prompt response and quick resolution of your query via the live chat is commendable. It's excellent that the customer service team was able to identify and resolve the issue within a short time frame, allowing you to continue listing products without further problems. The friendly and helpful nature of the customer service team made a positive impression on you, and you're open to seeking their assistance again in the future.
Best Regards,
Team Cedcommerce.
I have no idea whether or not this app works because the documentation is terrible and the non-english speaking customer service can't understand a word I say. After 3 days of repeating myself and being told a two-way inventory sync would take "10-15 days" per product I gave up. I wish I could get my time back. Total waste.
Hello AmFed Coin & Bullion,
Thank you for sharing your concern and we are apologies for the trouble that you have faced.
The eBay Integration app definitely provides the two-way inventory syncing between Shopify Store & the eBay marketplace. We would like to request you to reconnect with us so that we can assist you in a better way.
The service that you want our app to yield is flawlessly present. The app follows the below-mentioned process-
"Whenever inventory gets updated to Shopify Store, the app syncs and updates it on eBay marketplace. In the same way, if an order is placed on eBay marketplace, the app fetches that order, creates it on your Shopify store. At the same time, the inventory gets updated for that product(s) on your Shopify Store. "
The inventory syncing takes 10-15 minutes only and not 10-15 days, hereby clearing the air of confusion.
Hope you to stay associated with us!
Thanks.
Team CedCommerce