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great support. app works well and any issues are rectified quickly. good communication from support.
Hi Style & Swagger,
Thanks for sharing your review with our team! It was our pleasure to help answer your questions and make you feel comfortable. If is there anything else we can assist you with, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it!
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
Great App. Amazingly quick customer support. This App saves me so much time and effort uploading products from Shopify to Ebay. It's priceless. !
Hello RTTSealant,
Thank you for your review! We're also glad that our customer support has been quick and amazing in assisting you. We take great pride in providing excellent customer service, and we're glad that our efforts have been helpful to you. Thank you for choosing our app and for your kind words!
Best Regards,
Team Cedcommerce.
Great Support! They worked out all the setup integration and had me up and running in no time. I look forward to use this app
Hello Big Blue by Roland St John,
Thank you for sharing your positive experience with the support team! It's great to hear that they were able to work out all the setup integration and have you up and running in no time. Providing great customer support is essential, and I'm glad to hear that you had a positive experience.
I hope that you continue to have a great experience using the app and that it helps you to grow your business.
Best Regards,
Team Cedcommerce.
i used this app for 14days on the silver plan($39.99) and had more problems than sales, the app is not very good and i wouldn't recommend it at all. Don't waste your time
Hello Pricers-Defense,
Firstly, I would like to apologize to see you for facing problems - of course. We acknowledge your comments on pricing but firmly believe that quality software costs money to develop.
We recognize your remarks on pricing yet solidly believe that quality program costs money to create. We believe our pricing offers enormous value for all the benefits our application provides.
We don't confine merchants to list their things on the eBay commercial center. We show the same response in our app that we get on the products from the ebay marketplace.
We uphold numerous times sellers than those who have left reviews that show that we provide the best possible solution to our sellers who notify us of their experiences from the app.
Team CedCommerce!!
Immediate and professional assistance, I would like their assistance for his precious help and great patience, especially us new to the industry and who don't know where to put our hands in these platforms
Hello Angolo Zen,
Thank you for sharing your positive experience with this company's assistance. It's great to hear that you received immediate and professional assistance and that the assistance provided was valuable, especially as someone new to the industry and platform. I'm glad to hear that you found their assistance to be precious and that they were able to provide great patience throughout the process.
Best Regards,
Team Cedcommerce.
easy integrating and great service. thank you very much. always available for customer service questions
Thank you Oasis-Creations, for leaving us such a wonderful review. We are glad that you loved our services, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We try to build the app much easier and keep trying to reduce the complexity of the settings of the marketplace.
The eBay integration app connects your shopify store with the eBay marketplace. The app directly imports products from shopify to the app first and after preparing the products as per eBay guidelines, you can easily list out your products on eBay via bulk upload action through the app. You can also upload only selected items on eBay through the app.
As eBay is a big marketplace so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce
A great app to integrate the 2 platforms and excellent customer support. Would recommend. Easy to manage my business in one place
Hi Dog Box Boutique,
Thank you for the kind words. We’re so happy your visit at went so smoothly. We’d love to continue providing great service to awesome customers like you.
Best Regards,
Team Cedcommerce.
This is the worse app I've ever worked with. Full of bugs and issue. The devs will tell you that they have 2500+ happy clients...but it's Not True. DO NOT USE THIS APP unless you are prepared to deal with a LOT of issues.
Hello Geek & Co.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you.
Great customer support in the app. Only just started using this but so far it's perfectly connected to eBay...looking forward to using it more
Hello The Green Sub,
Thank you for your review! Our team works hard to ensure that our app is user-friendly and seamlessly connected to eBay, so it's great to hear that it's working well for you. it will help streamline your eBay selling process and make it easier to manage your listings. Please don't hesitate to reach out to our customer support team if you have any questions or concerns.
Best Regards,
Team Cedcommerce.
This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.
Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.
UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.
Hello, Goodman's Interiors & Antiques,
We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,
You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.
Best Regards,
Team Cedcommerce.