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After trying to use this app i am convinced that most of the reviews below me are bots/paid for. the app was terrible! and the customer service even worse ( i waited 45 minutes just to have my own questio nrepeated back to me in broken english).
Trying to upload with this app returns error messages as it relies on linking business policies that dont exist in the UK ebay platform!
Dear UPVC Warehouse,
As eBay is a large marketplace, it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on eBay.
The eBay marketplace requires business Policies(Shipping, Return, Payment). If eBay marketplace found any missing information or your products violates the listing policies, then they throw the error with the products and do not list them until you fix them.
We do not restrict sellers to list their items on the eBay marketplace. We show the details in our panel what we get from the ebay marketplace.
Apart from this, we are apologies that you get the late response from the team. We have more than 15k active sellers on the integration app. Continuously & daily we serve all the sellers at our best way.
If you get back to us, we will surely help you in the same way as we do with our all sellers.
Will look forward to serving you again !!
Team CedCommerce
Be Very careful using this app. It seems that it can create "risky behaviour" on eBay and have your account suspended
Hello sinful wood,
Thank you for sharing your feedback about our app, and I'm sorry to hear that you had a negative experience. We take all reports of "risky behavior" on eBay very seriously, and we can assure you that our app does not intentionally or unintentionally engage in any such behavior. However, we understand that eBay has strict policies and may take action against accounts that they believe are not in compliance. If you have experienced any issues or concerns related to your eBay account, please do not hesitate to contact our customer support team. We will work with you and eBay to resolve any outstanding issues and ensure that your account is in good standing.
Best Regards,
Team Cedcommerce.
Used this app for ten minutes, very confusing.
You are expected to jump in the deep end and survive.
Tried to end products on EBay, they show as listed
No guides on how to upload and what to upload.
Terrible, don't waste your time
Hi, Test Valley Models.com,
we apologize for the confusion; we can communicate and guide you about the app functionality. We’d love to be able to fulfill but the reason we don’t is that. We appreciate your understanding, and we hope to serve you again.
If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us.
Please feel free to reach out via email or through our live chat feature on our website We’re committed to providing excellent customer service and are looking forward to hearing from you!
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
This App Is Useless. That's All I Can Say About This App. Purely Useless. Don't Waste Your Precious Time As I Just Did. Now To Find An eBay Integration App That Actually Does Work.
Hello Cup Of Coffee,
We are sorry that your experience at Cedcommerce for eBay Integration didn’t quite match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us anytime at ebay_support@cedcommerce.com.
Thank you.!
This is how they scam you money. After you installed, you will find out it does not work as it advertised! When you tried for hours and want to unsub, the only option is to freeze your sub and you have to pay $12/month. No other option. That is no matter what you lost $12! What liar! Will call shopify and see their response!
Hello 5Ktoy,
We are apologizing on your faced issues. It seems that there is some confusion raised while using the app.
The app has a FREE PLAN for the seller to test the app. When we have checked the record, we found that you have not chosen any subscription plan so nothing is charged for the eBay integration app.
In the reported issue, we would like to say that there is no plan available at $12/month. You may cross-check from here:
https://apps.cedcommerce.com/ebay-marketplace-integration/#sm_pricing
The app can be installed via your shopify store that is totally free as well there is no charges are applicable for the UNINSTALLATIONS.
We would greatly appreciate the opportunity to discuss the issues further with you. Please reach out to us at apps@cedcommerce.com. We will assign a personal account manager who will work with you on your panel and helps you to set up your account with eBay marketplaces.
We have the free credits at $0, please use the eBay integration app without paying a single penny.
Will look forward to your reply.
Dear Customer,
Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it resolved. Please stay connected with them for quick resolution.
We are their 24x7 to help our clients better and resolve their problems.
Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce