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im very new to web store building and ebay selling but the help from the customer service team help me complete my goals with fast responses and helpful solutions to fixing and properly setting things i dont understand making it possible for me to run my store....thanks allot
I use the app to synchronize my products and orders from ebay. Thus far, everything works well. I had some problems at first regarding the set-up and some other issues on my part, but the customer support always answered very quickly and always managed to help.
Worst app to connect with your eBay shop. Had this app for one year and many problems with it. It had always issues while synchronizing the inventory which caused the problem that I sold items on ebay which weren't available anymore.
Also this app is not able to upload products from your shopify shop to ebay, you always have to put the products on eBay by yourself and then connect them to the products in your shopify shop.
The app is also very expensive.
They couldn't refund my money after I deleted the app now I have to pay 199USD for a year we're I will not use this app.
2 weeks ago I found the app "eBay Integration & Sync - DPL" which is much more user friendly and also has the option to upload directly for shopify. It's much cheaper and is constantly being upgraded.
My service was great! I appreciated the step by step process.
Everyone on the Cedcommerce team has been amazing and helped every time I needed anything! I highly recommend them for all of your integration needs!
Great customer support - always there to answer an issue very fast
Andrew
I jumped on a quick call with Rishu from CedCommerce, and they were able to resolve my integration issues quickly and easily, allowing my products to be integrated from my Shopify store to Ebay. Great service!
Edit: We have now used this app for a few months. I wish that we had never changed from our previous one. The syncing is very slow which causes us to sell a product in the store that may have already been purchased on eBay. We have had issues, where an item that was left with no stock was still showing in stock on eBay, despite having sold it on eBay previously. So, we oversold again. When I asked if there was any way to sync the sale on Ebay so we see it on Shopify sooner, I was told that maybe that could happen but we'd have to pay for it??
I would warn others that they coerce you to leave a five star review. They will not stop asking you for it until you do it, hence all the five star reviews.
Original review: We have only used this app for a short time, but the customer service has been excellent. Every question I have asked they have answered with in minutes and have been very very helpful.
Original original review: I deleted my first one because when I said that I could not leave a review for an app I just downloaded, they badgered me to increase the rating to five stars.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I don't know how in the world this app has such a favorable rating, it was absolutely horrible to use. I used this app over a year ago and it was so much better then. Whatever updated were made to it have made it worse to use. It's a very clunky app, half od the links don't even work and when you finally do manage to get a product uploaded to your eBay store it causes errors to your store. Worst app I have ever used!