리뷰 (889)
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평점별
Buona App molto professionale e con assistenza rapida, rispondono sempre e in modo preciso.
Ottima per vendere su Ebay senza problemi.
Consigliata
Update - Support has seemingly fixed the situation, but only time will tell for sure.
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Having used this for at least a year now, I can say that this app is not great.
The UI is very clunky; lack of filtering options.
Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out of stock and eBay isn't.
Whenver I contact support about this, it's always 'Okay, we've synced it for you'. Never 'I can see this is a problem, and this is what we'll do to fix it going forward'.
Dear Customer,
Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it get resolved.
We are their 24x7 to help our clients better and resolve their problems.
Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are
committed to resolving this matter to your satisfaction.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I've revised my original review, since they do offer good customer service via livechat.
Whilst it is now working, it's fairly complicated to use, and I'm not entirely sure how reliable it will be, since it previously disconnected from eBay and ended my listings. However, for now it's working again, and so I feel it's only right to improve my original review up to 4 stars.
Hello SuperGuns UK,
I'm glad to hear that the customer service team was able to assist you via live chat and get everything working again. I understand that the platform can be complicated to use at times, and it's important to have reliable functionality to avoid issues like the disconnection from eBay that you experienced.
Best Regards,
Team Cedcommerce.
turned out as not the best for our company - but helpdesk and service was satisfying. Thank you very much.
I found the app itself super difficult to setup but the customer service/chat provided on this app is great is so helpful and solved all my problems.
Overall I have been very happy with the intergration. A few steps are a bit confusing, but it has worked well. And customer service has been great! Fast and helpful.
Good app. Works great accept if you have 5000 different articles which can't be categorized that easy and you don't want to upload some to ebay. Deleting them is not really intuitive.
Hello Perris Pawn,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have many such features like inventory, price, order management, and other customizations so that our sellers can have the best experience with the app.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. You can also get connected with us over WhatsApp or skype.
Join us on Whatsapp: https://chat.whatsapp.com/I3qcRQ3yZcR8X1B2khmoDj
Join us on Skype: https://join.skype.com/GbdPBTuVsNgN
Feel free to reach out to us anytime!!
Team CedCommerce
Had some issues with my product inventory being synched properly with my Shopify store, but the help chats are very good, as long as you're up late in the US (when it's working hours overseas.)
The app can be quite fiddly but the guys on the chat are always available to help you through any issues you may have. They can access your account, locate the issue and then explain exactly what needs to be done.
Hello Paragon Star,
I'm sorry to hear that the app can be fiddly at times; I'm glad to hear that our customer support team has been able to assist you and guide you through any issues you may have encountered, located the problem, and provided clear instructions on what needs to be done further for your account setup on eBay.
If you have any further questions don’t hesitate to come. We're always here to help and assist you in any way we can. Thank you for choosing our app.
Best Regards,
Team Cedcommerce.
Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.
Hello Oz Backcountry,
Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service.
Best Regards,
Team Cedcommerce.