Omtaler (1 306)
Raffiner
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Etter vurdering
Started pretty good. Ended very poorly. Had to scrap all the effort invested and use the leading competitor's service, which is where I should've started to begin with. I hope these guys can get it together.
Hello, Celebrity Owned,
We are apologizing on your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. Yet, for fulfilling all the further requirements, the team is already working for execution & testing part of your mentioned requirements cause without the best possible testing; we were unable to make any element live.
We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible.
For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations.
Be that as it may, on the off chance that you need assistance from our side in future, kindly don't spare a moment to connect with us.
Team CedCommerce!!
Kassieren immer weiter die Gebühre, obwohl die App bereits gekündigt und über Shopify deinstalliert ist. Emails werden nicht mehr beantwortet !
Vorsicht!!!!!!
Hallo Mein Shop,
Vielen Dank für Ihre positive Bewertung! Es ist fantastisch zu hören, dass Sie eine tolle Erfahrung mit der App gemacht haben und dass es Ihnen Spaß macht, damit zu arbeiten, sobald Sie den Prozess verstanden haben. Um ihre Vorteile zu maximieren, ist es wichtig zu verstehen, wie man eine App effektiv nutzt, und es ist großartig, dass Sie es verstehen konnten.
Mit freundlichen Grüßen,
Team Cedcommerce.
expensive app doubled work uninstalled got an email from the developer insisting we reinstall never again
Horrible app and support. Extremely convoluted with the way everything is set up. Does not fulfill items in Shopify if you happen to use Pirate Ship or eBay to complete the shipping. You have to set up templates for each and every category and it does not have every category if you sell specific items
It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.
Does not work as promised wasted tons of time
Notice how all of the reviews state they got great support after a problem etc...
These uneducated people just sweet talk for your money. App doesn't work. Wish I read reviews before I used it and listened to them.
Hello Amazingcoutour.
It appears that there is some confusion raised while using the application.
At the point when we checked the record, we found that you have only installed the app but didn't proceed with the app set up.
The app connects through your Shopify store with eBay once you complete the initial set up of the app. Until that point, there is no link between your Shopify store to eBay through our app.
We would incredibly like the occasion to talk about the issues further with you. Kindly connect with us at apps@cedcommerce.com. We will assign a personal account manager who will work with you on your panel and set up your account with eBay marketplaces.
I will look forward to your response.
The app that almost sent me broke. Twice over one month I removed their one star feedback as I was promised by the owner that all the issues this caused me would be fixed. Ebay have also had complaints about this so it may pay to even contact them before proceeding. Many hours lost and revenue over a month period. All I got was appologies and promises that never came to fruition. In the end I was told it was because of coronavirus, thats when I finally walked away. Happy to share more detail but enough time spent on this thing. Now 3/8/2022 Came across these guys again - nothing has changed poor service
Hello Mongrel Fishing Tackle,
We are apologies for the inconvenience. The app has a set of features & all the necessary functionality for New & already selling Sellers. It was really unfortunate that the app could not fulfill your requirement at this moment immediately. The updates which were possible on an urgent basis, the development team did but to fulfill all the requirements, the team needed more time to implement that.
Without doing proper testing, we could not make any features live. We wish you have a great & more successful business.
But if you need any assistance from our side in future, please do not hesitate to reach out to us.
Team CedCommerce
Seems to work at first but doesn't when an order comes through.
Staff also dodgily asked me to keep this app installed for at least a week after I didn't need it anymore.
Trash
Useless
Horrid
Pointless
Complicated
Manual
Fake staff
So many problems
Rubbish
Terrible
Apologies for the inconveniences FaceMasksByAMFit, it was unfortunate to see your survey for our eBay Integration Application.
The eBay integration app helps the seller to list their items from SHOPIFY to EBAY & allows them to manage their eBay sales directly from Shopify.
For the records:
1) You disconnected your eBay account and subsequently linked a different eBay account because you have faced orders.
2) Also, the orders were failing cause expected products were not available in your Shopify, and Shopify AIP doesn't allow to create the orders for the products that are not available in your Shopify store.
Our team was attempting to explain the process to you, but you didn't allow us to explain it to you appropriately.
We acknowledge it is frustrating when things don't go as expected, although the reviews must be accurate because it affects other merchants, not just the app developer.
We are sorry to hear, your experience wasn't as expected, although, as the vast majority of other reviews attest to, this is highly unusual.
Team CedCommerce!!
Be aware, they are Tricky, no free plan available. they just make a workaround to let you think there are one.
Customer service really pushy, call you, mail you what's app you, get an email tell me they charge even then it said free plan. not so easy use
Hello MaDistribution,
We apologize for not meeting your expectations. that is not okay, and we apologize that you had to experience this. This is not how we aim to run our business. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.
Please feel free to reach out via email or through our live chat feature on our website We’re committed to providing excellent customer service and are looking forward to hearing from you!
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!