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Edit: We have now used this app for a few months. I wish that we had never changed from our previous one. The syncing is very slow which causes us to sell a product in the store that may have already been purchased on eBay. We have had issues, where an item that was left with no stock was still showing in stock on eBay, despite having sold it on eBay previously. So, we oversold again. When I asked if there was any way to sync the sale on Ebay so we see it on Shopify sooner, I was told that maybe that could happen but we'd have to pay for it??
I would warn others that they coerce you to leave a five star review. They will not stop asking you for it until you do it, hence all the five star reviews.
Original review: We have only used this app for a short time, but the customer service has been excellent. Every question I have asked they have answered with in minutes and have been very very helpful.
Original original review: I deleted my first one because when I said that I could not leave a review for an app I just downloaded, they badgered me to increase the rating to five stars.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
Great app. Just started with this app and e-commerce in general. I was stuck on an issue uploading products. Hit the little msg tab on the bottom right and explained the issue I was having. The service I experienced was exceptional. Had the issue solved within minutes and uploaded my first products to eBay.
Fantastic app! Great support team who are very quick to reply and assist.
The team are very fast in replies and extremely helpful
I don't know how in the world this app has such a favorable rating, it was absolutely horrible to use. I used this app over a year ago and it was so much better then. Whatever updated were made to it have made it worse to use. It's a very clunky app, half od the links don't even work and when you finally do manage to get a product uploaded to your eBay store it causes errors to your store. Worst app I have ever used!
Horribly designed app that is unnecessarily complicated. Nothing ever stays working.
It's a constant cycle of fixing something, it works for a week then doesn't again.
Items sync inventory sometimes, but not consistently. Always overselling items.
The profile system for the items is ridiculous and time consuming. No way to edit ebay expected fields in app. Constantly not finding profiles for products.
This is definitely the worst, most time consuming app for ebay integration.
They also bait and switched everyone. Used to have a free plan with 50 product uploads and 10 orders per month. Then they changed it so it's 50 products and 10 orders for a lifetime, after that you have to pay their ridiculous pricing to keep using.
So far so good. Takes a little time to set-up and understand the process but it's worth it as everything has been smooth since. Had to use the online chat support and they were very responsive and resolved my query quickly. Would recommend this app.
their support staff was extremely helpful with fixing an issue with our shopify feed not populating our eBay account. Very patient with clear communication.
Great product, very convenient and awesome service.
Neha and all of the ced commerce team has been amazing in helping me get onto different sales channels with shopify. I can't thank them enough! 5 stars recommend CedCommerce for all your shopify channel needs!
Rishu! Thanks a lot! very easy, quick help :)
Adding from my second day help from Rishu:
Thank u so much! professional & very quick! :)