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Solid app. Simple to use. Fast customer support.
Good customer support and service. Competitive pricing and simple to use. A good way of ensuring stock is synced between ebay and Shopify without the hassle of having to constantly go back and forth between each site.
I have been on this app since last year. Respond you faster and super helpful people. They give you right advise. My business in this year growing and i really benefiting from this app. I strongly recommend everyone.
Absolutely outstanding service from Siddhartha Raj! He sorted my spectacular lack of knowledge out at lightning speed and had us back up and working again before I’d even finished questioning my life choices.
If technical wizardry were an Olympic sport, he’d be taking home gold. Massive thanks — you’ve officially restored both our system and my confidence.
If you're considering the Shopify to eBay sales channel manager by CedCommerce, I strongly advise you to look elsewhere. This integration tool has been nothing short of a nightmare, riddled with persistent issues that make it more of a hindrance than a help.
The primary function of any sales channel manager is to seamlessly sync inventory between platforms. Unfortunately, this manager fails spectacularly in this regard. Inventory discrepancies are a daily occurrence, leading to overselling on eBay and constant headaches. Items listed on Shopify often don't appear on eBay, or worse, remain listed on eBay even after being sold out on Shopify.
The only thing consistent about this manager is the constant need for support. Unfortunately, the support from CedCommerce, while generally responsive, does not make up for the sheer number of problems you’ll face. You’ll spend countless hours in chat or on calls trying to resolve issues that should have been ironed out before release.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
The customer service was fantastic! They helped me fix the issue I was having and then kept in touch to ensure it was all working properly.
The app is great to integrate from Shopify to EBay and saves a lot of time
I had the pleasure of working with Vishal. He was very knowledgeable and walked me through learning the app. Now that I have everything updated the app works like a breeze!
Thank you for sharing your kind words with us, western-skate-co, Our priority is customer service and we are ecstatic that we met that mark! It means a lot to us and our entire team!
Best Regards,
Team Cedcommerce.
Unfortunately better pricing being offered by competitors, and CED is not a perfect app, so I've had to look at other apps based on price.
Good customer service for getting it set up, and little adjustments along the way, but not all the functionality I'd like at the price.
Most of the time, this just runs in the background, and we never need to think about it, perfect. If ever I need assistance, there is always someone on the other end of the live chat, and they always resolve my issues quickly.
Hello Bluesky Cosmetics,
Thank you for your positive review! We're glad to hear that you find our app great and that our service has been the best for you. We strive to provide excellent communication and quick problem-solving to ensure that our customers have the best experience possible.
Best Regards,
Team Cedcommerce.
We have been using CEDCommerce's ebay integration with Shopify for several years now. It is easy to setup and easy to use. Even when we do have questions support is always there to provide assistance.