CedCommerce eBay Integration

I had a terrible experience with Ebay Integration and this company ! I made a sell using this app that never showed on Ebay. I thought the buyer had bought two items- one on EBay and one on Shopify. The order in Shopify showed paid by the cedcommerce app. I sent both items out. Later I found out that the customer did not order the item showing on Shopify and no payment had been received. I tried to use the chat feature to get help and they said I would receive an email from someone. The first email had a link that took me to a general help page with subjects that did not cover the issue. Then someone from the company started emailing me about the issue, insisting it was EBay’s fault. After very many hours and many, many emails going back and forth with this company I found out their app had pulled in the wrong item to Shopify because their app had assigned the same sku number to all my listings. For days the company argued with me that it was not their fault. There was a HUGE language barrier and it was so frustrating dealing with them. Finally when they admitted their mistake they offered my 3 months free to use of their app if I changed my review. So I just changed my review to this. Seriously you have got to be kidding. STAY AWAY FROM THIS APP IF YOU DONT WANT TO LOSE MONEY OVER BOGUS SELLS and get a big headache dealing with them

Always helpful and attentive to our needs. Thank you

A little confusing in places but the chat support was very responsive and helped me understand how some things work and even fixed some issues we had on our items.

Well done

Very professional and forward support! Agent was amazing and fast on solving my issue!

I just starting on using the app. Customer support is very good. They walked me through the process. Very good services.

Excellent customer service, attended to my issue and resolved it quickly,The subscription plans are very reasonable.

they provide you the best service they never let you down

Overall I have been very happy with the intergration. A few steps are a bit confusing, but it has worked well. And customer service has been great! Fast and helpful.

This app does not work. And support is non-existent. There was no screen to link an eBay account and no way to go back to previous steps. It makes you select products to import even if there are no products to import and then errors out when it can't find the products that don't exist.

Great Customer service, especially Rishu absolutely fantastic man...help me a lot...Thx.