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I found the app itself super difficult to setup but the customer service/chat provided on this app is great is so helpful and solved all my problems.
Was having issues with operating the app but the help center team was very responsive and attentive to the concerns I had and helped me through.
Good app. Works great accept if you have 5000 different articles which can't be categorized that easy and you don't want to upload some to ebay. Deleting them is not really intuitive.
Hello Perris Pawn,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have many such features like inventory, price, order management, and other customizations so that our sellers can have the best experience with the app.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. You can also get connected with us over WhatsApp or skype.
Join us on Whatsapp: https://chat.whatsapp.com/I3qcRQ3yZcR8X1B2khmoDj
Join us on Skype: https://join.skype.com/GbdPBTuVsNgN
Feel free to reach out to us anytime!!
Team CedCommerce
Overall I have been very happy with the intergration. A few steps are a bit confusing, but it has worked well. And customer service has been great! Fast and helpful.
The app is a little complicated, but the services make up for it. Their help is fast and efficient; they provide friendly and patient treatment, clarifying doubts and providing additional (important) information.
Tricky to setup yourself - the support team are helpful, so got there in the end. Probably needs to be a bit more straight forward as I couldn't easily setup my preferred shipping for international packages.
Much obliged to you Yogasuthra,
We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features to don't need to spend hours setting up your business on the eBay marketplace.
Our app consistently centers around automation. It effectively integrates your Shopify store with your eBay account so that your items get listed rapidly on eBay, and your eBay orders are fetched consequently from eBay account to your Shopify store.
When any seller gets connected with CEDCOMMERCE, we assigned a personal account manager who assists them on each step and always answers each query.
We always welcome you to, without any hesitation, reach out to us whenever you need any assistance from our side.
The team is consistently available to help you.
Remain Connected!
Team CedCommerce
Had some issues with my product inventory being synched properly with my Shopify store, but the help chats are very good, as long as you're up late in the US (when it's working hours overseas.)
The app can be quite fiddly but the guys on the chat are always available to help you through any issues you may have. They can access your account, locate the issue and then explain exactly what needs to be done.
Hello Paragon Star,
I'm sorry to hear that the app can be fiddly at times; I'm glad to hear that our customer support team has been able to assist you and guide you through any issues you may have encountered, located the problem, and provided clear instructions on what needs to be done further for your account setup on eBay.
If you have any further questions don’t hesitate to come. We're always here to help and assist you in any way we can. Thank you for choosing our app.
Best Regards,
Team Cedcommerce.
Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.
Hello Oz Backcountry,
Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service.
Best Regards,
Team Cedcommerce.
I was running into some troubles starting with this app and was a bit lost! But as soon as I asked for some guidance the CedCommerce team was quick to help almost instantly. Great app and super nice team!
Cheers,
Simon