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easy integrating and great service. thank you very much. always available for customer service questions
Thank you Oasis-Creations, for leaving us such a wonderful review. We are glad that you loved our services, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We try to build the app much easier and keep trying to reduce the complexity of the settings of the marketplace.
The eBay integration app connects your shopify store with the eBay marketplace. The app directly imports products from shopify to the app first and after preparing the products as per eBay guidelines, you can easily list out your products on eBay via bulk upload action through the app. You can also upload only selected items on eBay through the app.
As eBay is a big marketplace so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce
A great app to integrate the 2 platforms and excellent customer support. Would recommend. Easy to manage my business in one place
Hi Dog Box Boutique,
Thank you for the kind words. We’re so happy your visit at went so smoothly. We’d love to continue providing great service to awesome customers like you.
Best Regards,
Team Cedcommerce.
I have no idea whether or not this app works because the documentation is terrible and the non-english speaking customer service can't understand a word I say. After 3 days of repeating myself and being told a two-way inventory sync would take "10-15 days" per product I gave up. I wish I could get my time back. Total waste.
Hello AmFed Coin & Bullion,
Thank you for sharing your concern and we are apologies for the trouble that you have faced.
The eBay Integration app definitely provides the two-way inventory syncing between Shopify Store & the eBay marketplace. We would like to request you to reconnect with us so that we can assist you in a better way.
The service that you want our app to yield is flawlessly present. The app follows the below-mentioned process-
"Whenever inventory gets updated to Shopify Store, the app syncs and updates it on eBay marketplace. In the same way, if an order is placed on eBay marketplace, the app fetches that order, creates it on your Shopify store. At the same time, the inventory gets updated for that product(s) on your Shopify Store. "
The inventory syncing takes 10-15 minutes only and not 10-15 days, hereby clearing the air of confusion.
Hope you to stay associated with us!
Thanks.
Team CedCommerce
This is the worse app I've ever worked with. Full of bugs and issue. The devs will tell you that they have 2500+ happy clients...but it's Not True. DO NOT USE THIS APP unless you are prepared to deal with a LOT of issues.
Hello Geek & Co.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you.
I am selling on eBay through my Shopify Store with the help of this eBay Marketplace Integration App. I will always recommend this app, to all who are selling on eBay.
Because this app has great features, which helped me to list my products on eBay, and saved lots of my hours to transfer my listing.
Some of the features, I liked the most, are easy importing of products in App, and then you can upload the products in the way you want, by just creating templates. No matter what inventory you have in your Shopify store, you can easily adjust it with the app.
When it comes to order management, this app will give you seamless experience, the orders will be synced and created on Shopify Store, and after shipping the status will be automatically updated on eBay.
The app has also some awesome features like, if you don't want to manage order, you can disable it just by a single click. I am still working with app and finding other features.
Coming to the Customer Service, CedCommerce has the best of it, especially Divya with whom I worked. She walked me through the app and helped me with all my confusion and queries.
A big applause to the whole CedCommerce team.
Hey TOSHOPIX,
Thank you so much for appreciating us. Your words matter us a lot.
Stay Connected!
Team CedCommerce
Great customer support in the app. Only just started using this but so far it's perfectly connected to eBay...looking forward to using it more
Hello The Green Sub,
Thank you for your review! Our team works hard to ensure that our app is user-friendly and seamlessly connected to eBay, so it's great to hear that it's working well for you. it will help streamline your eBay selling process and make it easier to manage your listings. Please don't hesitate to reach out to our customer support team if you have any questions or concerns.
Best Regards,
Team Cedcommerce.
This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.
Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.
UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.
Hello, Goodman's Interiors & Antiques,
We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,
You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.
Best Regards,
Team Cedcommerce.
Avoid this app. Its filled with bugs, and customer service is very little help in fixing issues. In fact, of the 10+ times I talked to them they made the situation worse. The app doesn't do what's advertised yet its one of the more expensive ones out there. I figured you get what pay for, but not with this app. Waste of time, and waste of money. Trust me avoid it. Also they charged me $49.00 when they said wouldn't charge me anything for up to a year of service. They lie, and steal. How this app is even allowed on the store is beyond me. I have emails from their customer service showing proof of all this. DO THE RIGHT THING AND REFUND THE MONEY YOU STOLE!
Hello WoodBlank.com,
We really apologize for the inconvenience that you faced while using our app. Also, we accept that you experienced some issues during the initial app setup, but we had rectified all those concerns and provided the best possible solution.
As you have mentioned that $49 amount was deducted, so for this, we would like to update you that all the payments are managed through Shopify, and are bound by the billing cycle. The subscription charges are added to our payout as per your billing cycle. The refunds can only be initiated from our side after receiving the subscription charges from Shopify. And we refunded the amount in your account as soon as we received the payment from Shopify. You can check your email and see the refunded amount screenshot, that we have already shared with you.
Apart from that as promised, we are still offering you a free subscription to the app for one year. As for us, customer satisfaction does matter. Please give us one more chance to serve you and our team will help you with all the setup at zero cost.
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!
5* so far with setup and support being top notch! Vishal has been on chat with me for 8 hours or more helping with setup and trouble shooting. App seems to be solid so far as well. Thanks!
Thanks for the awesome review, AVS Diecast. We are incredibly grateful that you took the time to leave us a 5-Star review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Best Regards,
Team Cedcommerce.!
I would profoundly suggest this app for listing your products on eBay, I had the best involvement of the team at cedcommerce, they helped me in setting it up rapidly, it was so fortunate that I found this app, as it works incredibly amazing.
Likewise, the app is incredible and works well indeed. on the off chance that you are searching for the top of the line application, at that point, this application is the one.
It will enable you to transfer your Shopify posting and oversee boundless requests. The synchronizing functions admirably and the app is very simple to utilize. Different highlights are extremely useful in making all your work fast and easy. The element I like the most that the app,
1) Give a fair chance to get familiar with the app through their 50 free listings & 10 order syncing.
2) A bit confusing in starting but once you learn the app it's just a game of a few minutes.
3) syncing is amazing in the case of both the products & orders.
4) The template section is fantastic as it allows you to make categories of each of your product categories
I would profoundly suggest this application from cedcommerce to manage your sale on eBay!
Hello Tuttotondo-Emporium,
Glad to see your kind words for us. We understand the basic requirement of the clients. Thank you to explain your points.
The app provides real-time synchronization between Shopify store & Marketplace and we know that this is the very basic need to every seller so we are focused on the real-time syncing feature for our all integration apps.
You definitely find very helpful our Template, profiling section in the app to customize your product listing on eBay.
To understand the features of the app, we have given free credits so that merchants can explore more and can be familiar with the process of the app after then if finds well, can continue with the service.
Stay connected !!
Regards:
Team CedCommerce