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The customer service provided on this app is great and Rishu is so helpful and solved all my problems. The app itself is super confusing frankly and he literally had to do it for me. I vote to get it but the onboarding is not easy.
Hello Mordekai,
Thank you for sharing your review. We're glad to hear that you had a great experience with the customer service provided by the team. It's fantastic that they were able to solve all your problems and provide helpful assistance. We appreciate your feedback regarding the onboarding process, and we'll make sure to pass it along to the relevant team. Thank you for your review, and we hope that despite the initial challenges, the app proves to be beneficial for your needs.
Best Regards,
Team Cedcommerce.
Notice how all of the reviews state they got great support after a problem etc...
These uneducated people just sweet talk for your money. App doesn't work. Wish I read reviews before I used it and listened to them.
Hello Amazingcoutour.
It appears that there is some confusion raised while using the application.
At the point when we checked the record, we found that you have only installed the app but didn't proceed with the app set up.
The app connects through your Shopify store with eBay once you complete the initial set up of the app. Until that point, there is no link between your Shopify store to eBay through our app.
We would incredibly like the occasion to talk about the issues further with you. Kindly connect with us at apps@cedcommerce.com. We will assign a personal account manager who will work with you on your panel and set up your account with eBay marketplaces.
I will look forward to your response.
This app is just perfect! .. the transfer is done automatically and customer service is there to help. I love and I highly recommend
Greetings belvon.ca,
We are happy that a customer like you is associated with us and started your business journey with the eBay integration app.
Thanks,
Team CedCommerce!!
The app that almost sent me broke. Twice over one month I removed their one star feedback as I was promised by the owner that all the issues this caused me would be fixed. Ebay have also had complaints about this so it may pay to even contact them before proceeding. Many hours lost and revenue over a month period. All I got was appologies and promises that never came to fruition. In the end I was told it was because of coronavirus, thats when I finally walked away. Happy to share more detail but enough time spent on this thing. Now 3/8/2022 Came across these guys again - nothing has changed poor service
Hello Mongrel Fishing Tackle,
We are apologies for the inconvenience. The app has a set of features & all the necessary functionality for New & already selling Sellers. It was really unfortunate that the app could not fulfill your requirement at this moment immediately. The updates which were possible on an urgent basis, the development team did but to fulfill all the requirements, the team needed more time to implement that.
Without doing proper testing, we could not make any features live. We wish you have a great & more successful business.
But if you need any assistance from our side in future, please do not hesitate to reach out to us.
Team CedCommerce
I installed this App because I wanted to have my Shopify connect to EBay. Downloading was easy and the app user friendly. However, I came to a point where I could not upload my 250+ items due to multiple errors in my setup. I contacted support and Rishu was great at not only quickly solving my problems, but also explaining, so that I could learn. I feel confident that if i have an issue in the future it will also be fixed. Thanks Rishu!
Hello Nature's Wisdom
Thank you for your review! We understand the importance of reliable support, and we're glad to know that we have met your expectations. We greatly appreciate your recommendation for sellers who sell products on multiple platforms. Our app is designed to streamline operations and make selling across platforms more efficient and effective. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best Regards,
Team CedCommerce
Seems to work at first but doesn't when an order comes through.
Staff also dodgily asked me to keep this app installed for at least a week after I didn't need it anymore.
Trash
Useless
Horrid
Pointless
Complicated
Manual
Fake staff
So many problems
Rubbish
Terrible
Apologies for the inconveniences FaceMasksByAMFit, it was unfortunate to see your survey for our eBay Integration Application.
The eBay integration app helps the seller to list their items from SHOPIFY to EBAY & allows them to manage their eBay sales directly from Shopify.
For the records:
1) You disconnected your eBay account and subsequently linked a different eBay account because you have faced orders.
2) Also, the orders were failing cause expected products were not available in your Shopify, and Shopify AIP doesn't allow to create the orders for the products that are not available in your Shopify store.
Our team was attempting to explain the process to you, but you didn't allow us to explain it to you appropriately.
We acknowledge it is frustrating when things don't go as expected, although the reviews must be accurate because it affects other merchants, not just the app developer.
We are sorry to hear, your experience wasn't as expected, although, as the vast majority of other reviews attest to, this is highly unusual.
Team CedCommerce!!
Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.
Hello Oz Backcountry,
Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up the integration may take some time. It's better to be prepared and patient, rather than rush through the process and encounter issues later on. If you have any further questions or concerns, please don't hesitate to reach out to the team for assistance. Thank you for choosing our service.
Best Regards,
Team Cedcommerce.
I used to make eBay listings, one by one manually. I even tried out the official eBay app but this one, while a tad bit expensive is every bit worth it. The customer service is amazing, I have 0 regrets! Thanks for the fantastic app!
Dear Rescue Supply,
We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
As eBay is a large platform, therefore, they are very particular with the listings, and the app reduces your efforts with the bulk actions, Templates & Profiling sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
The account manager helps you from the starting to complete setup of the ebay account also assists you in getting more & more sales on marketplaces.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Team CedCommerce
Amazing support and attention to both detail and customer support. Feedback taken on board and rapid deployment of fixes and trouble shooting.
Ebay mass listing can be an overwhelming process, but not with this support, attention to detail and packed with features that allow us to be up and running in no time.
5 Stars all round...
Thanks, printonitshop, we are glad to see that you discovered our application the best solution for your business.
We welcome you being a faithful client and glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app.
Please stay Connected with us! We're always here for you.
Team CedCommerce!!
Absolutely incredible customer service! Saved us like a week of trial and error. This app is fantastic, - highly suggest you try if you have any synching needed to eBay. I would give more stars if I could :)