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As someone taking over this integration from the person who left the company, I had no idea what I was doing, but the customer chat has been so helpful in helping me when I have questions I can't find the answer to. They answer very quickly and help me change the settings, or help me understand how things work.
I recently integrated my Shopify store with eBay using CedCommerce, and I must say it has been a game-changer for my e-commerce business. The experience has been nothing short of fantastic, primarily due to the exceptional support and the robust yet user-friendly nature of the Shopify app.
One of the standout features of CedCommerce is their unparalleled customer support. The support team is not only knowledgeable but also incredibly responsive. Whenever I encountered an issue or had a question, their support team was quick to provide solutions and guidance. Their commitment to customer satisfaction is truly commendable and sets them apart from other integration solutions.
excellent customer service. Super fast and very reactive. I was helped in a few issues I had while starting implementing and the guys from CED helps me a lot. There were immediately chatting and resolve the issue within minutes. It takes a little time to understand the system how CED works, but then its perfekt and very effective. Sync works great now and we already sold one item while chatting! Absolutely recommend.
Hello Lateliermonsieur.com,
It's great to hear that you had a positive experience with this company's support representatives and that they were able to provide real-time support to help you get your listings up on eBay. It's always great to have a smooth and hassle-free experience when starting or managing an online business. Positive feedback like yours is always valuable to companies as it helps them know that they are on the right track in terms of providing excellent customer service. Thank you for taking the time to share your positive experience, and I hope that your business continues to thrive on eBay with the help of this company's services.
Best Regards,
Team Cedcommerce.
im very new to web store building and ebay selling but the help from the customer service team help me complete my goals with fast responses and helpful solutions to fixing and properly setting things i dont understand making it possible for me to run my store....thanks allot
This app does not work. And support is non-existent. There was no screen to link an eBay account and no way to go back to previous steps. It makes you select products to import even if there are no products to import and then errors out when it can't find the products that don't exist.
So far so good. Takes a little time to set-up and understand the process but it's worth it as everything has been smooth since. Had to use the online chat support and they were very responsive and resolved my query quickly. Would recommend this app.
Best customer support ever! Thank you so much
still new to the app. It's easy to use however I must say support is great. which makes it worthwhile. Manmohan was a great help. There are several apps, and one can easily get confused but what makes a difference is people like Manmohan who are great help.. professional and amazing customer service
Runs smoothly in the background and love the chat function.
Just added some new products and had problem uploading them and it is super easy to work with their chat support that helps and explains everything needed and has me up and running with the new products in no time.
Great product, very convenient and awesome service.