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Update - Support has seemingly fixed the situation, but only time will tell for sure.
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Having used this for at least a year now, I can say that this app is not great.
The UI is very clunky; lack of filtering options.
Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out ...
Dear Customer,
Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it get ...
Can be a bit confusing for a novice, but the customer support is amazing and helped me to overcome any issues I had. Would definitely recommend!
I used this app to transfer all my products from shopify to ebay to get a wider range of traffic. The chat support was helpful but a bit slow to respond and very persistent about me leaving a review which was uncomfortable. The interface is a bit wonky, doesn't translate 100% with shopify attributes but sure saved me a lot of time in the grand scheme of things. Transfered all my photos and ...
Thank you Backtalk PDX,
There are lots of actions to be performed while sending the products for listings on eBay so it may take time to understand but once you become ...
Works well to list items on ebay, you should watch your stock levels. Support is always fast and helpful.
Hello Stag Motorcycles,
I’m glad to hear that you’re enjoying your experience with our app and services. We are committed to providing a diverse selection of workouts and it’ ...
Excellent support from the team, but lots of nuances to getting it right.
Start from scratch and delete all existing products from eBay first, and start fresh.
Be prepared that setting up the integration will take a few weeks.
Hello Oz Backcountry,
Thank you for your 4-star review! I'm glad to hear that you received excellent support from the team.
It's also good to set expectations that setting up ...
I needed a little assistance to get my products uploaded to eBay. The CS rep quickly handled things on her end which made it easier for me to complete it on my side. I"m looking forward to using the app with many future sales.
Greetings Za-Zen Shop,
We are happy that a customer like you is associated with us and started your business journey with the eBay integration app.
eBay is a large ...
Had some hiccups with this initially but they have now been addressed.
Customer service has been helpful.
It does look like this app will meet our needs.
Hello Witch of Scots,
We're glad to know that our customer service team was able to address them and provide helpful assistance. We're happy to hear that it looks like our ...
I've revised my original review, since they do offer good customer service via livechat.
Whilst it is now working, it's fairly complicated to use, and I'm not entirely sure how reliable it will be, since it previously disconnected from eBay and ended my listings. However, for now it's working again, and so I feel it's only right to improve my original review up to 4 stars.
Hello SuperGuns UK,
I'm glad to hear that the customer service team was able to assist you via live chat and get everything working again. I understand that the platform can ...
Overall, pretty good app. I give it 4 stars because there is quite a bit of a learning curve to the app and the setup information/FAQ lacks a lot of detail on how things actually work. The inventory sync feature has yet to work for me but hopefully, that issue will be fixed soon as I have been working with support to correct this problem. Other than that, this is a very good app as a replacement ...
Hello Carreplico,
Thank you for your 4-star review and for sharing your experience with our app. We appreciate your feedback and will take your comments into consideration as ...
The app is not super intuitive but the customer service team is very helpful in solving set up problems and answering questions. After the learning curve I expect it will be fairly easy.