CedCommerce eBay Integration , 1,152 則評價

So after 2 years I quit using the app, selling things on eBay at a price from several years ago just wasn't a great experience for me or my customers.

To the credit of ced commences, they assigned an account manager and tried to resolve the issues I outline below. Unfortunately, the manager seemed most invested in fixing my review rating and less invested in fixing the underlying problems. Once it became apparent that wasn't in the cards he disappeared without resolving these issues.

The support is just bad. Why have a live chat if the answer is always "we need to escalate your issue to a developer, and will followup in a few days"?

A few problems here. 1) Products sync degrades over time, and they want me to use app credits to resync products. Would be super awesome if a 500 product limit meant 500 products and not (for example) 125 product which need to be resynced 4 times because the app for some reason decided to complicate my life.
2) because of 1, I often sell on ebay at prices from a year ago.
3) because of 1, orders fail to sync. If god forbid I dont see them, they dont get shipped in a timely manner, and I (justifiably) get poor feedback around this.
4) When such orders are escalated to the support team, sometimes the tickets are dropped on their face. I am currently checking in with a 3 week old order for the 3rd time with their support team, which is kinda infuriating. Maybe solve the underlying issue with your product?

Needed help with reconnecting and other stuff, and the agent from Team Cedcommerce did not just help me with it, but also connected me to awesome peeps in a GC to help me with my future inquiries, and answered my questions (which I have a lot) without getting annoyed. Kudos!

IF your new to dropshipping get your store link to ebay with this APP!! no bullshit this is Very good! very fast response if you need help 24/7!!

100% use!!

very easy to use, great customer service 5*, very impressed so far. Makes listing on ebay incredibly straight forward

Ho chiesto assistenza per il funzionamento di caricamento dei prodotti e sono stato seguito perfettamente, grazie al supporto di Rishu di ced commerce.

Excellente application qui fait le job sans grande difficulté grâce à l'assistance live par chat, il faut juste bien configurer son compte ebay (paiement automatique notamment) avant d'uploader ses produits ;)

I used this app to help me update a product. It was very easy to use and we got the problem resolved quickly

Good functionality and customization options. Tech and customer support is excellent. They respond quickly and efficiently and they do a good job of communicating in laymen's terms so you don't have to be an expert to understand. Highly recommended!

This app has been fantastic and the customer support has been amazing. 5* would definitely recommend it.

Really good app and helpful staff, respond very quickly and solved my problems. recommend it to everybody. very responsive. thanks