CedCommerce eBay Integration

The truth is that the application is a damn pain, it is slow and complicated to configure and assistance in the online chat are also very slow and I have hours waiting to solve things, I have more than 24 hours of work in several days with this and I still have not managed to leave it running, also assistance in Spanish only have it in the online chat and the interface is only in English.
For the moment I can only put one star and it seems too much considering that all the comings and goings of bad synchronized products are costing me money of publication on ebay.
also in the free version which in reality is not a free version, but it is only a few credits that are not updated per month, so as soon as there are 10 sales on ebay and you have to move to a paid plan.

ACHTUNG ABZOCKE!!!!! Ich habe die App für 24 Stunden und damit ich die "volle" Potentiale der App erschöpfen könnte, das Abo für 12 Monate abgeschlossen. Ohne Abo hat man Zugriff auf nur wenige Funktionalitäten. Ich habe nach 24 Stunden die App und Abo gekündigt, CED behält aber das Geld für das volle Jahr!! sie weigern sich das Geld zurück zu erstatten! Ein Jahr für Knapp 24 Stunde!! Leute ich warne, das ist eine Abzocke, finger Weg von dieser App!!!

Horrible app and support. Extremely convoluted with the way everything is set up. Does not fulfill items in Shopify if you happen to use Pirate Ship or eBay to complete the shipping. You have to set up templates for each and every category and it does not have every category if you sell specific items

Does not work as promised wasted tons of time

this app is incredibly complicated for no reason. The profile creation process is ridiculous and doesn't function with any amount of ease.

App cannot link ebay and shopify listings with same SKU names.

So after 2 years I quit using the app, selling things on eBay at a price from several years ago just wasn't a great experience for me or my customers.

To the credit of ced commences, they assigned an account manager and tried to resolve the issues I outline below. Unfortunately, the manager seemed most invested in fixing my review rating and less invested in fixing the underlying problems. Once it became apparent that wasn't in the cards he disappeared without resolving these issues.

The support is just bad. Why have a live chat if the answer is always "we need to escalate your issue to a developer, and will followup in a few days"?

A few problems here. 1) Products sync degrades over time, and they want me to use app credits to resync products. Would be super awesome if a 500 product limit meant 500 products and not (for example) 125 product which need to be resynced 4 times because the app for some reason decided to complicate my life.
2) because of 1, I often sell on ebay at prices from a year ago.
3) because of 1, orders fail to sync. If god forbid I dont see them, they dont get shipped in a timely manner, and I (justifiably) get poor feedback around this.
4) When such orders are escalated to the support team, sometimes the tickets are dropped on their face. I am currently checking in with a 3 week old order for the 3rd time with their support team, which is kinda infuriating. Maybe solve the underlying issue with your product?

Worst expierence with a software ever in my life! The support is really bad, no solutions only excuses and wrong informations!

Was a good product, ever since an update, now the size and colour item specifics and other ebay attributes no longer sync, therefore you have to now manually add those in, which defeats the purpose of having and paying for this, also, you cannot even manually add these because you have to do it direct through ebay and because the listings are published through ced commerce, it wont allow you to. Still waiting to hear back from the team after contacting weeks ago about this issue, now on my 4th attempt to talk to them to get them to help. no luck as of yet

I cancelled my yearly subscription with the majority of months left and have yet to receive a refund. My advice is do not opt for the yearly subscription.