CedCommerce eBay Integration

App lists items that have been sold out causing oversells. App also doesn't have the right quantity for items causing oversells. App doesn't update price if a price changes when restocking items causing items to be sold at the lower original price. Support does not resolve any issues that denies that these problems exist.

Seleziono il piano e non fa proseguire. Magari è un bug ma per essere un applicazione con tutte quelle recensioni positivi mi aspettavo di più. App lenta

не работи,не мога да прехвърля продуктите си от ИБЕЙ към SHOPIFY !!!

Consistently sells out of stock items on eBay that are out of stock in my Shopify store. I have lost ability to promote listings multiple times now due to this services inability to properly sync inventory counts. Going back to managing two inventory services due to causing my business thousands in sales.

They must pay for positive reviews, this product is horrible we are having duplicate sales constantly, I paid more for dedicated support they do not reply in a timely manner, even if you send a detailed issue report they want a 1 hour call every time for you to show problem, this is eating up so much of my time, when they fix it they are doing so manually so the bugs are still in the program, they try to upsell you everyday on other products. When your rep quits you are left with no good way to ask for help, DO NOT USE THIS PRODUCT they are frauds.

CedCommerce does not sync inventory properly in addition to other persistent issues that have resulted in a hit to seller performance.

The primary function of any sales channel manager is to sync inventory between platforms. Inventory discrepancies are a daily occurrence, leading to overselling on eBay.

After contacting support on several occasions with no success we are moving on. While support has quick response it does appear there is NO tech support only customer service.

Dropping down to 1 star now. The problem has only gotten worse.

Dropping my review down to 2 stars. After YEARS of using this app and really promoting it to my industry at large, I'm just fed up and over the app now. Customer support is still fine but the app really not capable of managing large unique skus. It often doesn't sink properly. Our internal motto is to never have anything for sale that we don't have, always inventory. CED fails in this manner for us and often. We have a large product category and more often then not, when we sell in via our online store or storefront, the products don't sync properly with Ebay. So now we have items for sale on our Ebay store that we don't actually have which is a big problem for store reputation. Customer service does a good job or always point out what WE did wrong rather then look at the totality of the situation. There is no feature that signals mismatches, there is no way to re-sync, or to bulk audit manually. Nothing to flag inventory discrepancies. According the app "everything is fine" and its not. You have to reach out to customer service (which is still fine) and can take up to an hour to resolve. I have a business to run, the software just needs to work. Clearly none of them own a business using the product they sell. So they look at business operations from an engineering solution rather then how it effects us operation. At this point we will be finding an alternative app.

This is a very power app that provides a Shopify owner the ability to own their brand but free up cash to by selling on Ebay. The app is not terribly hard but there is a steep learning curve that requires a lot of questions at the beginning. The good news is customer service is absolutely incredible. I'm barely scratching the surface on unlocking the power of the app. I freed up $1,000+ before the month was out using the app. So it paid for itself for the year at my level. Can't recommend enough.

Created more work than helped. On paper great, reality poor. No real way to oversee what it is doing and created 100s of listings that I know need to delete myself. Feel no real life knowledge of shopify and eBay has been used in the development of the app. Support had no way of helping and avoided answering questions when the answer showed flaws in the design.

If you're considering the Shopify to eBay sales channel manager by CedCommerce, I strongly advise you to look elsewhere. This integration tool has been nothing short of a nightmare, riddled with persistent issues that make it more of a hindrance than a help.

The primary function of any sales channel manager is to seamlessly sync inventory between platforms. Unfortunately, this manager fails spectacularly in this regard. Inventory discrepancies are a daily occurrence, leading to overselling on eBay and constant headaches. Items listed on Shopify often don't appear on eBay, or worse, remain listed on eBay even after being sold out on Shopify.

The only thing consistent about this manager is the constant need for support. Unfortunately, the support from CedCommerce, while generally responsive, does not make up for the sheer number of problems you’ll face. You’ll spend countless hours in chat or on calls trying to resolve issues that should have been ironed out before release.

If I could give this app a negative star, I would.

1. the customer support team dont know how assist you accordingly, they would sometimes leave you hanging for more than 45 minute not unless you send a follow-up message on the chat. and agent in the name Praveen Awasthi is the worst agent they have - not only he will ignore you but he will do a blind transfer to another agent without you knowing.

2. we booked 5 times via calendly to have their so called "experts" walk us through the app but no one showed up in all 5 bookings - even went in 15 minutes before scheduled anfd stayed inside the room for an 1 hour just to be ghosted

3. application interphase is not userfriendly and is case sensitive there is also a limitation to the listings name so you could not use the searchable world and is limited to using the genric term.

if you want a good integration application use Shopify Marketplace Connect especially if you are a codisto user.