Only Comic Fans
Bulk edit is terrible. I simple want to change all items to USED, from NEW and i am forced to do this one by one. This is not good enough.
Thank you for the feedback regarding bulk edit Only Comic Fans
Very incomplete App, works to a degree but bulk edit options are terrible. I want to use a custom ebay description, so I have to go into each listing and select "use custom ebay listing" which doesn't sound so bad but the app is so slow, crashes and doesn't load about 1 in every 3 listing, I have to edit manually 380 listings, if it was quick and worked I could do this in about 20mins for all 380 if it had bulk options about 2mins to all 380, but it has taken me 30mins to just do 30 of them!!!!
We apologize for the frustration caused by having to edit the listings individually as well as experiencing problems with the load time SCoellPhotography. We've forwarded the feedback on to our developers.
Bits of Australia
Updated - Stock inventory isn't syncing so stock showing available on ebay when out of stock on Shopify. Stock updates stuck in processing and unclear where to go to get help for app. Original - Major issue for Australian stores that we only found out about having spent a lot of time fully integrating the app to with our existing ebay channel.
The app does not show the GST element of a sale when the sale goes into Shopify. This means that customer order information like tax invoices and Shopify reporting re taxes is incorrect as it shows no gst included on Ebay sales.
Thank you for reaching out with your questions and concerns Bits of Australia. We've forwarded the request to our developers.
impossible to set the store up. Once you set it up, it says "please set up your store". Do not use this app.
We've responded to your support inquiry Verified Shungite, and we're sorry to hear about the error you've run into when attempting to use the channel. Please visit eBay and complete the seller account set up and feel free to reach out to us with any additional questions or concerns. Thank you.
Does not work. I login to my ebay seller account and sync, and then at the top it tells me that I need an eBay seller account.. Anything that I click on, will then refresh the page and go back to main page. Click sync setting, page refreshes. Click listings on left nagivation panel, refreshes page. Pretty disappointed.
Sorry to hear that you're running into an issue when attempting to navigate the account. We've reached out to you to offer assistance Tworgis.
I downloaded this sales channel but it does not allow me to connect to my store. Just a waste of time.
Thank you for reaching out DELUX SHOPPE. We've responded to your support inquiry. Please let us know if you need additional assistance.
Bad experience throughout user touchpoints. Sometimes it synchronises, other times it does not. When issue is raised to customer service, the person barely acknowledges the issue, offers no apology, and displays very little empathy. Would not recommend this app to connect Shopify with eBay as a sales channel in the long run.
Very sorry to hear about the issues you've encountered Junico Kids. We've had some direct communication with you. If you have additional questions or concerns, please let us know by emailing help@connecteBaysupport.com
Box O' Mart
Does not work. Since last June 2020, and after the second inquiry, the issue has not been resolved.
We've reached out and escalated this issue with the developers Box O'Mart
The app doesn't work and, unfortunately, nobody at Shopify, Ebay, or the app developer will do anything to help.
We've reached out with a possible resolution Alder Antiques
Hello, I am also having problems posting my products on Ebay. It says, "The shipping can't be calculated the address is different from the site, you have to use a flat rate" I'm looking for a solution to fix this problem.
We've reached out directly to offer assistance Webdeals.fr